Director, Relationship Management
Standard Chartered
Taipei, Taiwan,
2天前

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base. The Role Responsibilities Business

  • Achieve individual financial and non-financial targets while contributing towards team’s overall deliverables through :
  • effectively generating new business identify prospects and convert in line with the Bank’s appetite
  • strategically formulating account plan provide needs-based solutions to clients, structure appropriate credit facility, and execute various banking transactions
  • proactively building trusted client relationships maintain a portfolio of active and growing customers
  • Market and sell broad range of products including trade service, cash management, treasury and investment
  • Prepare credit proposal and loan application of customers; prepare annual review on timely basis
  • Work closely with credit team to ensure good quality lending decisions are made; to ensure the strict adherence to the prevailing EAR / credit policy
  • Maintain a high level of professionalism in client engagement, internal stakeholder management and other business conduct
  • Processes

  • Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.
  • Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level.
  • Conduct regular and timely customer due diligence (CDD) reviews
  • Timely handling of customer issues, complaints, and product enquiries in accordance with established procedures
  • Risk Management & Other

  • Abide by appropriate frameworks to guarantee that business is carried out within the Group’s risk appetite and relevant risks are appropriately managed in conjunction with line managers other stakeholders.
  • Ensure compliance with the highest standards of regulatory conduct and compliance standards and practices as defined by internal and external requirements.
  • This includes compliance with regulations and guidelines on Sanctions, Anti-Money Laundering (AML), and Environmental and Social Risk Management (ESRM).

  • Abide by the Group’s values and code of conduct and foster a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.
  • Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and / or ensure adequate reporting to the relevant superiors and / or Risk Committees.
  • Do what is right in order to avoid reputational risks and operational losses
  • Coach peers and more junior staff as appropriate
  • Partner effectively with internal stakeholders to deliver effective client solutions
  • Our Ideal Candidate

  • University Graduate
  • Minimum 10 years of relevant experience in serving business / commercial / corporate clients. Experience in servicing international businesses under the cross-border context is a plus
  • Excellent financial analysis skills and ability to assess client creditworthiness and key risk considerations / mitigations
  • Sound product knowledge on trade, cash, lending and FX and strong understanding of local industries, supply / value chains and market environment
  • Knowledge of operational procedures, documentation requirements, banking practices and regulations related to commercial banking
  • Firm in all business guidelines and compliance issues
  • Outstanding communication and presentation skills
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