Physical Fulfillment Supervisor (TW)
Klook
Taipei, Taiwan
6天前

What you'll do?

  • Provide supervision and coaching to the team member(locally and overseas)
  • Perform day-to-day printing, mailing, and inventory maintenance services for physical products such as railway paper tickets, sim cards etc
  • Use merchant booking systems (in English) to perform ticketing functions
  • Work with customer service team to fulfill customer requests and resolve issues
  • Work with merchants and logistics partners worldwide to resolve day-to-day operational issues
  • What you'll need?

  • 1-2 years working experience
  • Good language (English, Mandarin) and communications skills
  • Solid knowledge of Google tools(Google Sheet / Google Doc / Gmail)
  • Eager to work in a small team and fast-paced environment
  • Ability to routinely take initiative to identify issues and solve problems; analyze information and make timely recommendations with minimal supervision
  • A start-up attitude - highly collaborative with an entrepreneurial, roll-up-your sleeves attitude
  • Globally-minded and comfortable working with people from different cultural backgrounds and in different time zones
  • Experience in travel product ticketing and logistics fulfillment is a plus
  • What you'll get?

  • Competitive salary and benefit package in a fun, homely office workspace.
  • An environment that values honesty, transparency and respect with awesome co-workers across Asia
  • The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future
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