Coach is a leading
design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship.
Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach.
All over the world, the Coach name is synonymous with effortless New York style.
Coach is part of the Tapestry portfolio a global house of brands powered by optimism, innovation, and inclusivity.
To achieve sales generation through delivering excellence in all areas of customer service, providing a broad base of knowledge on all Coach products.
He / She will perform a variety of operational activities assigned by store management (e.g. merchandising, housekeeping, cash wrap procedures, etc.).
Key Responsibilities :
o Achieve consistent individual sales target and KPIs
o Demonstrate expert knowledge of Coach products and excel in selling skills
o Understand and embrace Coach hosting mindset
o Provide elevated customer experience
o Read, understand and comply with all Coach policies and practices, and maintain standards of procedure in the following key areas :
Safety & loss prevention
Merchandise handling and presentation
Housekeeping and store upkeep
Our Competencies for All Employees
very bottom-line oriented; steadfastly pushes self and others for results.
acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
tends to be seen as original and value-added in brainstorming settings.
builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Our Competencies for All People Managers
is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
creates a feeling of belonging in the team.
is not afraid to take negative action when necessary.