Product Operations Sr. Engineer
Taipei, Taiwan

When Dell Technologies launches new game-changing products into the global market, Product Operations Engineering has a vital role to play.

The team coordinates all the operational activities that enable products to be introduced and sustained successfully. It’s about making sure there is consistency between production and test environments.

It’s about ensuring hardware, software and networking changes are migrated into the production environment in a stable and controlled way.

And it’s about creating build processes, coordinating product builds for release into production and setting up configuration specifications for releases.

Key Responsibilities

Provides coordination of operational activities associated with the introduction, sustainment of a new product worldwide.

Responsible for ensuring stable, controlled migration of hardware, software and networking changes into the production environment.

the production environment. Ensures consistency between production and test environments. Creates / maintains build processes, coordinates product builds for release into production, prioritizes failures and works with development to resolve problems.

Sets up configuration specifications for releases.

  • Represents Worldwide Operations from a product perspective.
  • Creates factory strategies and plans for Worldwide Operations based on product plans androadmaps.
  • Utilizes metrics to improve new production, introduction process and product quality, atlaunch and throughout life of the program.
  • Ensures Operations achieves Ready to Ship Release and transactions intoproduction / sustaining.
  • Utilizes Phase Gate Process to transition products from definition through to the sustainingphase.
  • Drives action plans and strategies to reduce overall manufacturing transformation cost.
  • Drives quality improvements by risk assessment / mitigation eliminating sources of defects inthe design, supplier, new product introduction and manufacturing processes.
  • Drives continuous improvement in Phase Gate Process, product manufacturability andflexibility, and operations cycle time and quality.
  • Skills :

  • Some detailed understanding of global computer products / peripherals industry.
  • Various engineering discipline and development / manufacturing process knowledge.
  • Advanced command skills to assist in the implementation and execution of programs andinitiatives.
  • Sought out for expertise in advanced / current technical knowledge; viewed acrossorganization as technical leader Deep understanding about industry standards andcompetitors’ like products.
  • Understands specific product and advanced product specifications and is able to create andcommunicate Operational requirements as related to those specifications independently.
  • Provides leadership for ensuring that product designs and operational processes areoptimized Able to identify, prioritize and influence absolute requirements into productdesigns Resolves complex issues and coaches others on tradeoffs.
  • Leads and provides coaching for product / process reviews Resolves conflicts and tradeoffsfor mitigation of issues and risks.
  • Provides key leadership between Suppliers and factories, Drives 5Cs (8 disciplineapproach) process with SQE, Suppliers to resolution.
  • Makes supplier recommendations regarding factory operations elements
  • Actively participates on supplier selection and negotiation team
  • Leads operations team to achieve operational improvement initiatives across multiple supplier / Dell Factories / Dell Product Group teams.
  • Education & Experience :

    Typically requires 5+ years of related experience with a Bachelor above degree in engineering fields

    Job ID : R066899


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