Head of Operations, Taiwan
Credit Suisse
Taiwan (Chinesisches Taipei), China , Taiwan (Chinesisches Taipei), China , Taiwan (Chinesisches Taipei), China
3天前

We Offer

  • Operating within our Conduct & Ethic standards, being aware of operational risk, raising when any identified with a focus on striving for operational excellence and working with the wider team on constant improvement
  • This role will require you to perform the below responsibilities
  • 1. Head of Operations

  • Leading an Operations team of 6 FTE processing equities, securities borrow and lending and Listed Derivatives.
  • Build relationships with numerous business partners including trading, compliance, risk, tax, finance, human resources and IT on operational issues.
  • Meet and maintain key risk and performance indicators for operations processes.
  • Manage and maintain strong controls over operational activities
  • Maintain compliance with all regulatory rules and reporting and CS policies and guidelines
  • Manage client issues and queries
  • Deliver efficiency, increased control and cost reduction through driving operational change.
  • Develop and train staff, ensuring cross training and required coverage for all roles and services.
  • Contribute to new business initiatives
  • 2) Senior Control Officer

  • Act as the senior Credit Suisse (CS) support and control official in Taiwan across the Business and Corporate Functions.
  • The role is expected to support Country CEO and Regional COO in the following :

  • Risk and Controls
  • Corporate Function Oversight
  • Regulatory and Policy
  • Outsourcing
  • You have over 15 years’ experience in a similar Taiwan Operations role.
  • You possess strong client engagement and conflict resolution skills
  • Strong English language and written skills as you will be required to liaise with English speaking clients
  • You have effective and strong communication and interpersonal skills
  • Collaborative work approach and management style
  • You have the ability to build and engage staff and build trust as well as set targets and deliver against objectives
  • Personal energy and passion to deliver best in class services
  • Proven experience in managing a team
  • You have thorough knowledge of local regulations
  • Knowledge of bank policies and guidelines
  • High level of integrity, sense of urgency, attention to detail and quality standards
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