Systems Administrator
Taipei, Taiwan

PSI is seeking a professional, qualified and enthusiastic applicant to take on the newly created position of Systems Administrator to provide daily technical support for Taipei operations.

  • Troubleshooting and diagnosing desktop computer systems and peripheral equipment problems
  • Help Desk activities - Logging all reported issues and user interaction into ticketing system
  • Installation, configuration, maintenance and upgrades of desktop computer systems and peripherals
  • Data backups, data restores, disaster recovery, and storage management
  • Collecting information to analyze and evaluate existing or proposed computer systems
  • Assistance with computer systems assets management
  • Technical research on systems upgrades to determine feasibility, cost, time required, and compatibility with current systems
  • Evaluation and provision of recommendations regarding IT purchases, organization of purchasing process, provision of inputs to IT budgets, planning and financial forecasts
  • Development and update of technical documentation and users’ guides and tutorials
  • Documentation of systems problems and resolutions for future reference
  • Qualifications

  • College Degree preferably in Computer Science or a related field
  • Minimum of 2 - 3 years of experience providing end user PC support
  • Good knowledge of MS Windows administration and related configurations
  • Good knowledge of Microsoft Office products
  • Experience in extensive end-users support and able to provide IT training to end-users as needed
  • Understanding of TCP / IP LAN networking
  • Experience in office telephone system maintenance
  • Good technical, verbal and written communication
  • Able to work independently and with minimal supervision
  • Microsoft certification is a plus
  • Experience with Linux operating systems is a plus
  • Experience with cabling and connectivity troubleshooting skills is a plus
  • Full working porficinecy in English and Mandarin
  • 申請
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