Technical Global Account Manager
Lenovo
Taipei City, Taiwan
1天前

Position Description :

Lenovo is a US $46 billion global Fortune 500 company and a leader inproviding innovative Enterprise, Commercial and Consumer technologies.

Globally, our product lines include a full range of servers and storage,infrastructure solutions, sophisticated services, commercial and consumer PCs,workstations, and a family of mobile internet devices including tablets andsmart phones.

  • We design and build our solutions to bring progress to theworld. Serving customers in more than 160 countries, we take our inspirationfrom the drive and imagination of the people who make things happen;
  • ourtechnology helps those who do, do better.

    At Lenovo we employ more than 60,000 people worldwide and our people share acommon aspiration to be the very best. Whether serving our customers, workingas a team or contributing to the community, we are working to build a uniquecompany.

    A company that delivers unparalleled products created and supportedby people with a wealth of different cultures and experiences.

    Our strengthlies in this diversity. We are dedicated to fostering an environment thatencourages entrepreneurism and ownership.

    A workplace where people's talentscan be challenged, and their efforts recognized and rewarded. We employfantastic people come join the excitement!

    The Technical Global Account Manager (GAM) reports to the Global AccountsBusiness and is responsible for establishing the company’s technology visionand engagements with customer executive level to one of Lenovo’s key customersin Taiwan.

    The Technical GAM acts similarly to a Chief Technical Officer andChange Agent for this critical partnership, playing an integral role in itsstrategic direction, development, and future growth.

    This individual will alsocarry responsibility for driving worldwide revenue, profit, and customersatisfaction for this strategic client globally, by managing and maintainingaccount relationships through senior level engagements for Lenovo’s entiresolution portfolio.

    Essential Duties and Responsibilities

  • Customer Executive engagement, delivering a world class Customer Experience
  • Monitor technology and social trends that could impact the partnership,communicating the company's technology strategy to the client.
  • Participate in management decisions about joint GTM and identifyopportunities and risks for the business.
  • Provide technical guidance and leadership to the clients in the creation anddelivery of technology solutions
  • Lead and develop proposals for client projects, orchestrating the deepestlevel of product and technology-specific expertise available to customersleveraging Lenovo’s full capabilities.
  • Able to create Total Cost of Ownership (TCO) analysis for various solutionofferings to demonstrate the solution value. Increases the company share ofwallet through competitive takeout, demonstrating technical superiority, andleveraging other company services for better TCO
  • Assesses the impact of new technologies on the company’s technical solutionportfolio and translates this understanding into practice and customerknowledge sharing
  • Utilize a structured and repeatable business process to enable strategic andaccurate pipeline management.
  • Collaborate across Lenovo’s fast paced and highly matrixed organization
  • Indirectly manage other sales and support professionals
  • Position Requirements :

    Position Requirements : Formal Education & Certification

  • University degree in the field of computer science, business administration,or another rigorous discipline.
  • An advanced degree or industrial certification is a plus.
  • Bachelor’s Degree or equivalent experience
  • 15 20 years of IT experience, either as technology provider or end user.Regional & Global experience is an advantage.
  • Minimum of 10 years of customer facing technical sales experience
  • Strong verbal and written communication skills including presentation skills
  • Successful track record of supporting the closure of business with technicalconsultancy
  • Experience in using consultative sales techniques and able to articulate thetechnical value proposition to the customer
  • Strong personal leadership, with proven sales and technical credibility
  • Ability to work collaboratively with employees within the sales function andacross functions including Marketing, Sales, Product Marketing and ProductDevelopment
  • Personal Attributes

  • Proven leadership ability and ability to work in complex matrixorganization.
  • Ability to set and manage priorities judiciously.
  • Excellent written and oral communication skills.
  • Excellent interpersonal skills.
  • Ability to articulate ideas to both technical and non-technical audiences.
  • Exceptionally self-motivated and directed.
  • Keen attention to detail.
  • Ability to motivate in a team-oriented, collaborative environment
  • We are an Equal Opportunity Employer and do not discriminate against anyemployee or applicant for employment because of race, color, sex, age,religion, sexual orientation, gender identity, status as a veteran, and basisof disability or any federal, state, or local protected class.

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