Service Engineer
PerkinElmer
Kaohsiung
16小时前

Kaohsiung

Use this general Support Management function to report incumbents with broad responsibilities covering one or more of the Technical / Customer support sub-functions.

Develops and executes the customer and technical support programs for company products. Technical support includes technical support "hot lines" and dedicated customer support centers.

Ensures that technical support staff has the necessary knowledge to resolve customer problems. Designs technical service programs for customer offerings and negotiates customized technical support agreements.

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