Overview : The function of the Evaluation Depot is to support pre-sales activities specifically by making Palo Alto Networks products available for customers and Proof of Concept Labs globally to complete evaluation and certification testing.
The candidate for this position will be required to :
Lead a team of coordinators throughout APAC
Conduct meetings with SE Leaders throughout regions
Work with SE communities and to influence them in following best practices in Evals
Perform compliance screening and manage all import / export requirements for Evals shipping to customers and POC Labs in APAC Theatre.
Suggest measures for cost reductions and track closely refundable temporary importation taxes / fees where applicable.
Reduce our total time for delivery to our customers by working closely with IOR / EOR partners to manage legal and customs paperwork.
Work closely with our Eval Depots globally to facilitate cross theatre support for our global customers.
Manage outsourced third party facilities throughout the APAC Theatre.
Review, verify and approve UPS billings for Small Parcel, Import / Export Fees and Warehouse charges for APAC.
Must have a minimum of 3 years onhand managerial experience.
Must have a minimum of 3 years previous international logistics experience.
Must fully understand trade compliance and import / export processes throughout Asia Pacific Region.
Must be very organized and detail oriented with ability to keep accurate records.
Must be punctual, dependable and once trained; able to work with limited supervision.
Must be able to work independently as well as part of a team.
Basic computer skills with strong Microsoft Office applications are required as well as the ability to communicate effectively via email.
Must have previous working experience in handling eval / demo activities.
Must be able to travel, meet, discuss and make company decision(s) with Sales Engineering team, Sales team, Carriers, Warehouse Operators, Customs, Importers / Exporters in any APAC country.
Must possess excellent communication using mandarin to work with Greater China region (China, Hong Kong and Taiwan)
Must be fluent in English.
Responsibilities to include :
Communicate via email with account teams to ensure all parts from each customer evaluation are fulfilled and returned timely.
Communicate via email with eval depot team members to update on check-ins received each day
Keep internal equipment database and tracking system in sync with physical inventory levels.
All incoming shipments must be documented to include tracking number, part number, and serial number for every shipment received.
Manage all outgoing shipments making sure all shipments go to the correct carriers.
Responsible for physical inventory audit twice per year.
Other duties and responsibilities as assigned by manager.