As an Account Manager, you are responsible for SHOPLINEâ€™s merchant account management. The main objective is to help key accounts grow in their e-
commerce business. To achieve this, you need to understand each accountâ€™s pain point and come up with different strategies to help them scale up.
What you will be doing
Build and sustain solid business relationships with key accounts and with people at all levels.
Gather extensive knowledge of e-commerce and different business models
among various SHOPLINE merchants.
Stay on top of latest market trends, and identify potential accounts.
Collect feedback on SHOPLINEâ€™s core product from accounts, while understanding the reasons and use cases of every feedback.
Work and communicate between different functions within the company to develop proposals that speaks to key accountsâ€™ wide range of requests, concerns, and objectives.
Pitch and close deals for in-bound enterprise sales.
Who we are looking for
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A sincere relationship-builder, self-motivator, and team player.
Excellent internal / external communication skills.
Demonstrate excellent business judgment.
Comfortable with uncertainty and situations where there is no â€œright answerâ€
Strong ability to think in othersâ€™ point of view
Courageous to stand out and speak out for your thoughts.
Strong time management and expectation management skills.
Knowledge of e-commerce and startup culture.
Bachelorâ€™s degree or equivalent.
Fluent in Mandarin Chinese and English.
Experience in account management, project management, or sales will be a plus.