About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.
This in turn helps us to provide better support to our broad client base. The Role Responsibilities Wealth Management Processes
Improve and simplify Wealth Management sales process to free up RM sales capacity and improve customer experience, without sacrificing effectiveness of control.
Leverage best practices from other countries to simplify processes and ensure flawless execution and compliance.
Drive the implementation of Wealth Projects on system platforms, risk management, and processes simplification & standardisation, etc.
Work closely with Key stakeholders and support functions to formulate, implement and enhance the process in relation to investment products account opening, selling and order taking.
Provide briefings or trainings to trainers on process related matter.
Implementation of Project and Change Management
Execute project and change management across all products in country regularly and consistently to ensure flawless execution and compliance.
Monitor and follow through an effective project plan and communication tool, in collaboration with key stakeholders and support functions, to ensure a coherent, seamless delivery of project plan.
Monitor, review and Monitor, review and enhance the investment products suitability assessment system to ensure a robust assessment in compliance to group standard and the regulatory guidelines.
Work closely with Group Wealth Management for country implementation of group projects.
Implementation of Wealth Management Infrastructure and Delivery
Coordinate and align Wealth Management systems, platforms and processes to ensure quality and consistency of delivery
Identify opportunities for process improvements based on VoC and VoF, and deliver gap resolutions
Our Ideal Candidate
1. Degree holder, preferably 6- 8 years of Banking experience in Wealth Management process and delivery function.
Work well under pressure
3. Proficiencies and Knowledge :
Sales policies and procedures
Group governance requirements
Coordination and execution
Collaboration and team work
Communication and listening
Interpersonal and influencing
Negotiation and engagement
Project management & Implementation