Job Purpose :
Provide the valuable and reliable system / solution / database for FBP division and drive the efficiency for the retail operation.
1) Retail system creation / modification / training / implementation / Help desk : MPOS / Web enquiry etc. 2) Ensure all data can be accurately captured by MPOS, furthermore, establish a link between MPOS functions and promotional campaigns enrich FBP database.
3) Lead on regular report creation and consolidation and irregular report creation. 4) Key window to interact with IT on the retail system matter.
Key Responsibilities :
Provide the solution for the retail operation and drive the efficiency
Palm System (MPOS)
Front-end operation training - every BA must be provided with ability to operate Palm independently.
Be help-desk to solve regular problems, enable daily operations go smoothly.
Function development / enhancement / test (both front-end & back-end) - fully understand and evaluate requests of user, closely cooperate with local IT / Regional IT.
System filed maintain
Disseminate Palm information to users.
Operation training / manual generation.
Maintain a valuable & reliable database.
Provide regular reports, e.g. sales by products / counters / customer purchase behaviors...etc.
Tailor-made irregular reports / references depend on the requests of Marketing / Sales teams.
Share data structure with Marketing and Sales teams
Suggest RO (Auto Replenishment)
Facial Treatment Sales / transaction classification.
Counter Operation :
Monthly sales / stock settlement
Stock / Good return / Pricing adjustment
Projects related to Sales & Operation.
Contact window with IT