CULTURE & VALUES
At NZXT, we believe in the importance of Design Thinking and the power of Serving Community, and our values spring from those two core ideas :
Every Voice Matters Win Together
Keep It Simple Give A Shit
Build Scalable Systems Commit To Quality
Learn And Grow Do What You Say
We hope that every NZXT employee internalizes and practices these values to the point where they become second nature. We expect our leaders and managers to embody and nurture these values, because when they are in full force.
amazing things can happen.
We are searching for a mid-level Firmware QA engineer to join our hardware engineering team based on Taiwan office. You will help on creating and executing tests against our NZXT products and being able to distinguish between Hardware failures, Firmware failures, and Software failures, issues coming from the Host, Devices, or testing environment, all the related test activities to bring our users the best experience.
You will also work closely with our engineers and design team to ensure product releases are streamlined and stable, which means you need to help on improving the firmware test process, manage resource and schedule.
A successful candidate will be self-motivated, have strong coding skills, excellent problem-solving and troubleshooting skills, ability to learn new technologies and the ability to think strategically.
Design test plans for existing or new features to validate the firmware function in different kinds of hardware productions manually or automatically
Implement the automation test and build continuous integration process
USB protocol, common USB Bus errors, network considerations (latency, jittery, packet loss), in order to validate, verify and regress
Ability to figure out the issue is from Host or Device
Log, track, regress, and close bugs in our tracking system and also create, organize, and discuss work in our wiki page
Identify areas of improvements, track any changes and status updates for current release version
Prioritize and multi-task with strong problem-solving and individual thinking skills
Clarify and address the root cause or the reason why the issue occurs
Participate in product / system level architecture planning, review and collaborate with cross-functional teams
Point out the workflow issues within the QA team or cross-functional teams and provide root cause and solution to improve software quality
Ability to work independently in an extremely fast-paced environment
EXPERIENCE & QUALIFICATION
Bachelor's degree in Computer, Electrical, Mathematics or related field
2+ years of experience in testing embedded software and firmware
Experience with source control systems such as Git, SVN
Experience in writing clear, concise and comprehensive test plans and test cases
Experience with a scripting language like Python
Experience with one or more of the following technologies / knowledge is highly preferred : USB FS / HS devices with variant classes such as HID, audio, video, CDC and MSC.
Embedded GUI libraries and MIPI LCD interface.Video and streaming products such as USB camera microphone, capture cards.Embedded systems using Android / Linux with ARM cortex-A platforms.
Motherboard / notebook with BIOS (UEFI), EC (Embedded Controller) and variant I / O interfaces.
Firmware Engineer background is a plus
Familiar with hardware development life cycle
Gaming hardware knowledge is a plus
Good communication skills
Strong oral, written, and interpersonal communication skills to work with a team locally or abroad