We are seeking a highly skilled, professional technical supervisor to join our dynamic and growing team. In this position, you will oversee a group of talented technical scientists and provide product support and training on Thermo Fisher NGS and microarray and the applications being utilized in academics, clinical labs, and biotech companies, thereby contributing substantially to customer satisfaction and loyalty resulting in a contribution to the overall success of the business.
Thermo Fisher Scientific will provide you with an environment of challenging work, growth and development throughout your career.
The successful candidate should have excellent interpersonal skills, combined with deep scientific knowledge.
Supervise application scientists to build customer allegiance
Responsible for collaboration and communication with various teams as needed
Provide guidance and insight to upper management
Support our customers in the area of next generation sequencing and microarray systems
Provide trainings and consultations on the use and maintenance of Thermo Fisher Scientific instruments, software, reagents and consumables
Provide consultations on NGS assay designs, product selection, applications and usage
Demonstrate the technical advantages of Thermo Fisher Scientific products to sales staff and customers through seminars, workshops, demonstrations etc.
Interact with local, regional and global colleagues to ensure sharing of knowledge
Skills / Behaviors Required
Professional skills+5 years of hands-on work experiences in NGS or microarray+5 years of customer facing experiencesA good understanding of genomic analysis, molecular biology, and a broad range of NGS or microarray applications is necessaryFamiliar with common analysis tools, algorithm, genomic databases and browsers, such as UCSC genome browser, IGV, NCBI is requiredProven technical, analytical, and problem-
solving skillsExperience in a wide range of technologies and applications for life sciences is a plus
TeamworkDemonstrate good leadership skillsExperience in people management is a plus, but not necessaryEffectively work independently and also collaboratively both within team and with cross functional teams, acting for the greater good of the organization
CommunicationExcellent cross-functional communication and writing skills in both English and MandarinAbility to express complex technical information clearly and concisely to various stakeholders both orally and in written form
Self-motivated and engagedGoal-orientedAble to manage multiple prioritiesAbility to think positively and quickly adapt to changesExcellent time management skills and able to work effectively to meet aggressive schedules
MSc or Ph. D. in molecular biology, genetics or related field.
Travel within Taiwan will be required.
Ability to drive is preferred.