Customer Service Manager & Engineer
台灣積體電路製造股份有限公司
竹科
2天前

Description

1. Provide high quality and efficient integrated services to North America, Europe, China, Japan Accounts.

2. Clarify customer's requests for an integrated customer-centric response, prepare and host meetings, visits, and follow up with action items.

3. Lead the communication with customer on abnormal events, track account / project's status and escalate customer's voices to management.

Qualifications

1. Master above, proficient in both Chinese & English, 5 years of experiences in semi-conductor industry (Preferred)

2. Experiences in process integration, device, product engineering, advance package, or IC circuit / layout design is preferred.

3. Proven capabilities in project management and cross-team communication is a plus.

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