B&R Quality Manager/ Versum_Electronic (Tokyo)
Merck
Tainan, Tainan City, Japan
6小时前

A career at our company is an ongoing journey of discovery : our 60,300 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics.

For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

Everything we do in Electronics is to help us deliver on our purpose of being the company behind the companies, advancing digital living.

We are dedicated to being the trusted supplier of high-tech materials, services and specialty chemicals for the electronics, automotive and cosmetics industries.

We foster a global collaborative organization made up of individuals who have the passion to win, obsess about the customer, are relentlessly curious and act with urgency.

Together, we push the boundaries of science to make more possible for our customers.

Position : B&R Quality Manager (APAC position)

Department : EL-IOQ-G Global Quality Spec. Gases

Legal Entity : Versum Materials Japan Inc.

Location : Tokyo, Japan

Report to : Head of Global Quality Spec Gases (in Korea)

Your role :

This position is responsible for managing and executing all quality activities for buy and resell(B&R) products which are manufacturing from suppliers in Asia.

The position requires developing and executing programs to ensure that the products and services provided by B&R suppliers continually improve and meet the expectations of our customers.

  • Manage and drive programs to align with and perform against our supplier quality management programs.
  • Measure and report complaints (from customer and supplier) issues. Drive for consistency with complaints and provide a consistent voice to customers.
  • Follow up customer complaints as well as supporting and coordination of customer requests.
  • This position will be the primary contact for any B&R suppliers related issues / concerns / etc. and directly reports to Head of Global Specialty Gases Quality
  • Key Responsibilities

  • Complaints / Supplier Notification Resolution
  • Customer Request / Survey / Satisfaction for B&R Suppliers / Products
  • Customer Audit Program (incl. 3rd Party Audits), if needed
  • Customer Quality Programs and KPI / Reporting
  • Customer OOC / OOT issues
  • New Source Qualification
  • Candidate Profile :

  • Bachelor degree in engineering, science, statistics, or related technical program
  • 8+ years relevant experience
  • Semiconductor Material Business (Spec Gases, Precursors, etc.) Experience (Must to have)
  • Wafer Fab Experience (preferred)
  • Quality Team / Works Exp.
  • QMS(Quality Management System) / Quality Tools(SixSigma, SPC / SQC, FMEA, RCA, etc.)
  • Flexible Time to cover different time zone
  • Customer Interfacing Exp.(preferred for Customer Quality Position, but in overall for all Q positions)
  • Language : Fluent in both English and Japanese. (On top of Japanese and English, Chinese or Korean language welcome.)
  • No Travel Restriction (approx. 25% overseas trip in normal time, mainly Asia - Japan, China, TW, Malaysia etc.)
  • Preferred Qualifications

  • Excellent interpersonal skills, communication and strong presentation skills
  • Self motivated and self starter with the ability to work on multiple activities and projects in an organized and timely manner
  • Experience in Customer Interfacing Activities and understand customer expectation and requirements
  • Experience with problem solving and investigation methodologies, Statistical Analysis and Data Automation
  • Awareness of quality principles and tools such as quality engineering, reliability engineering, quality codes and standards
  • Applied experience with ISO management systems
  • Applied experience with SPC / SQC and statistical techniques(Minitab), MS Office Tool(Excel, Word, Power points) skills
  • Recruiting Contact : Fang LIU

    What we offer : We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences.

    We celebrate all dimensions of diversity. We believe that it drives excellence, innovation, and human progress. We care about our customers, patients, and our rich mix of people.

    This diversity strengthens our ability to lead in science and technology.

    We are committed to creating access and opportunities for all and empower you to fulfil your ambitions. Our diverse businesses offer various career moves to seek new horizons.

    Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to bring their curiosity to life!

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