Applications Supervisor-North
Taiwan,Taipei City,Taiwan,
  • Job facts
  • 職位概述 Job Summary :

    Assist line manager to manage team members and ensure all customer issues can solved 協助直屬主管管理團隊成員並確保所有客戶問題能夠獲得解決

    主要工作職責 Main Tasks & Responsibilities :

  • Ensure all territory accounts troubleshooting calls are managed and solved promptly. 確保所屬區域客戶的故障排除來電有所管理並即時解決
  • Plan and well management for more than 1 big installation evaluation, work closely with project leader, close on time. 能有效規劃多個執行大型裝機案的評估內容 與Project leader 密切配合 按時完成
  • Need to manage implement assign project, which can effectively improve team work efficiency. 需管理改善團隊效率的專案 能夠有效提升團隊工作效率
  • Ensure Applications Team is well trained on all products to provide operator training and troubleshooting support. 確保產品應用團隊接受過所有產品的培訓 以提供操作員培訓和故障排除支持
  • Lead team to work closely and collaboratively with cross functions to combine resources, and drive win-win solution. 領導團隊與跨部門緊密地合作 以達到整合資源並驅動雙贏解決方案
  • Provide leadership, coaching, mentoring & training direction to team members. 提供團隊成員領導 指導 輔導及培訓方向
  • Ensure and assist team members in effectively managing their tasks.
  • 確保並協助團隊成員有效率地管理他們的任務

  • Lead team adapts to change and drive team results under new environment.
  • 帶領團隊在新環境下適應變化 並達成團隊目標

  • Develop leadership / people management skills to realize continuous self-improvement and effective team management. 發展領導 / 人員管理技巧 以實踐持續自我改善及有效的團隊管理
  • Implement people practices within the team, including finding people, developing people, building the organization and rewarding people.
  • 執行團隊內人力資源相關作業 包含尋覓人才 發展人才 組織團隊及獎勵人才

  • Routinely prepare, generate, come out potential management report (ex : workload, instruments and customers etc) to manager productivity of team and manpower utilization.
  • 定期產出管理報表 (如 : 工時管理 機台分布及負責客戶等) 管理團隊效率使人力優化

  • Keep good relationship with other affiliate to gain information and resources.和其他區域同事保持良好關係 確保重要資訊或資源能夠彼此流通
  • 教育背景教育背景 Education :

    At least Bachelor Degree in Medical technology or life Science or Medical relative. 大學以上學歷 醫事技術學系或生命科學或醫學相關科系

    At least 5-year work experience. 相關工作經驗 5 年以上

    At least 2-year management experience. 管理相關工作經驗 2 年以上

    專業知識與技能 Specific Knowledge & Skills :

  • Core competency
  • 1) Communication 溝通能力

    2) Managing Change 管理變革

    3) Teamwork and Collaboration 團隊精神和協作能力

    4) Achieving Results 取得成果

    5) Innovation 創新

    6) Decision Making 決策能力

    7) Feedback and Coaching 回饋和輔導

  • Presentation skill 演講技巧
  • Analytic skill 分析能力
  • Training skill 教學技巧
  • office skill電腦使用能力
  • Project management 專案管理能力
  • Who we are Roche Diagnostics Ltd. Taiwan is currently looking for candidates who like to work in a dynamic, challenging environment that capitalizes on their strengths and abilities.
  • Roche is an equal opportunity employer.

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