HCP&Patient Engagement–M&E Specialist
Pfizer
Tamsui, Taiwan
5天前

Key Responsibilities Meetings & Event Operations and Management

1. Execute the Meetings / Events local stakeholder requests following the specifications, the SOP and utilizing the M&E HCP and Patient Engagement systems, programs and tools

2. Comply and ensure adherence to the HCP / Patients Engagement Meetings & Events SOP and other Corporate policies related to Meetings, Events, and Congresses

3. Manage MPAs in the planning, execution, reconciliation process and ensure compliance in MPAs service delivery in every aspect based on the meeting process developed, aligned between Pfizer and the MPA via any agreement.

4. Support the GCO and HCPs / Patients Engagement Operating Teams to manage the current and implement new M&E HCP and Patient Engagement systems, programs, and tools : Global Meetings Policy and Platform, Cvent, SEA, Standard Hotel Contract, Meeting Express, among others

5. Support the GCO and HCPs / Patients Engagement Operating Teams in the management of the MPA including training, policy compliance, SOP compliance, among others.

6. Works with Procurement to manage vendor relationships and coordinate and ensure the MPA and T4M Agencies Policy Certification and training

7. Support the GCO and HCPs / Patients Engagement Operating Teams for the entire Meetings / Events execution process as per the M&E SOP such as gathering and analysis of all information associated with meeting operations, and performing meetings reconciliation and post-event report

8. Support the GCO and HCPs / Patients Engagement Operating Teams in the identification of continuous improvement opportunities

9. Support the GCO and HCPs / Patients Engagement Operating Teams in the resolution of any issues and involve / communicate the local stakeholders as appropriate.

Support Pfizer PBG’s purpose, bold moves and culture, and engagement strategies and initiatives

EDUCATION AND EXPERIENCE

  • University graduate or commensurate experience
  • Fluency in English and Chinese
  • Commercial experience
  • Experience in Meeting and Event management and Execution (Experience in Pharma industry preferred)
  • Experience in application support and / or application administration preferred (Ariba)
  • Experience in implementing, utilizing event planning solutions and technology for events
  • Understanding of meeting sourcing, planning and execution processes
  • Ability to work in a matrix environment
  • TECHNICAL SKILLS REQUIREMENTS

  • Meeting / Congress technology operational experience or knowledge
  • Proficient in utilizing MS Office applications (Office 365, MS Excel, PowerPoints, Word)
  • Experience in using Ariba Spend Management Systems will be a plus.
  • Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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