Senior Transformational Consultant
Dimension Data
Taipei, Taiwan

Senior Transformational Consultant

Looking for the next step in your career? Enjoy a challenge? Do you have an ambition for innovation? Want to make a difference?

If you join our growing global team, you’ll be working for an industry leader with offices across five continents, in over 47 countries and more than 28 000 employees.

You will work with some of the leading world brands across the Fortune 100 and Fortune 500 companies who are all relying on Dimension Data to help them use the power of technology to achieve their ambition in this digital era.

You’ll be part of a team who’s passionate about making a difference to the way technology shapes how we live and work whether it’s protecting the rhino, connecting the G20 Summit, or revolutionising cycling, giving you the opportunity to do great things.

You’ll be joining a Global Top Employer, recognised for investing in talent because people are at the heart of our success.

You provide the skills, passion and ideas, and we’ll provide the platform to realise your ambitions.Great talent. Great teams.

Great work. Great opportunities.

Want to be part of our team?

The CS Senior Transformational Consultant operates within national and regional geographies and delivers technology advisory and implementation solutions at a national and regional level in medium to high complex environments, maximising business returns and ensuring client satisfaction.

Their primary objective of the CS Senior Transformation Consultant is to shape and lead enterprise transformations, incorporating targeted business strategy and operating model solutions which are focused on driving a cross-

functional value and change agenda for our clients.

The CS Senior Transformation Consultant engages and interacts with client stakeholders both within IT and business stakeholders within existing Dimension Data accounts as well as providing sales support to convert new accounts and create sales opportunities for these clients.

They are domain experts with excellent business acumen, preferably with experience within one or more industry or horizontal domains.

They work with internal stakeholders and leverage their knowledge and experience around technology as well as their chosen vertical industry knowledge and provide information and support to these stakeholders that will enable successful sales and services engagement with the client.

Stakeholder engagement

  • Client stakeholders : Engages with client C-suite including CIO, CMO, COO, CTO, etc.
  • Internal stakeholders : Enterprise Architects, Solution Architects, Account Executives and Sales
  • Value Chain Linkage

  • Define requirements
  • Create Options
  • Evaluate Options
  • Consultancy

    Takes responsibility for understanding client requirements, collecting data, delivering analysis and problem resolution.

    Identifies, evaluates and recommends options, implementing if required. Collaborates with, and facilitates stakeholder groups, as part of formal or informal consultancy agreements.

    Seeks to fully address client needs, enhancing the capabilities and effectiveness of client personnel, by ensuring that proposed solutions are properly understood and appropriately exploited.


    Specifies and applies appropriate analytical techniques to create information which supports business decision-making. Formats and communicates results, using textual, numeric, graphical and other visualisation methods appropriate to the target audience.

    IT strategy & planning

    Ensures that all stakeholders adhere to IT strategic management approach and timetables. Collates information and creates reports and insights to support IT strategic management processes.

    Develops and communicates plans to drive forward the strategy. Contributes to the development of policies, standards and guidelines for IT strategy development and planning.


    Actively monitors for, and seeks, opportunities, new methods, trends, capabilities and products to the advancement of the organisation.

    Clearly articulates, and formally reports potential benefits from both structural and incremental change. Encourages and motivates colleagues to share creative ideas and learn from failures.

    Business process improvement

    Analyses business processes; identifies alternative solutions, assesses feasibility, and recommends new approaches. Contributes to evaluating the factors which must be addressed in the change programme.

    Helps establish requirements for the implementation of changes in the business process.

    Enterprise & business architecture

    Contributes to the creation and review of a systems capability strategy which meets the strategic requirements of the business.

    Develops models and plans to drive forward the strategy, taking advantage of opportunities to improve business performance.

    Takes responsibility for investigative work to determine requirements and specify effective business processes, through improvements in information systems, data management, practices, procedures, organisation and equipment.

    Emerging technology monitoring

    Monitors the market to gain knowledge and understanding of currently emerging technologies. Identifies new and emerging hardware and software technologies and products based on own area of expertise, assesses their relevance and potential value to the organisation, contributes to briefings of staff and management.

    Relationship management

    Identifies the communications needs of each stakeholder group in conjunction with business owners and subject matter experts.

    Translates communications / stakeholder engagement strategies into specific tasks. Facilitates open communication and discussion between stakeholders, acting as a single point of contact by developing, maintaining and working to stakeholder engagement strategies and plans.

    For example, may oversee the organisation's promotional / selling activities to one or more clients, to ensure that such activities are aligned with corporate marketing objectives).

    Negotiates with stakeholders at senior levels, ensuring that organisational policy and strategies are adhered to. Provides informed feedback to assess and promote understanding.

    Work Outputs

    Problem identification and analysis

    They identify the most important client issues and opportunities, and maximize business value by conducting rigorous analyses and developing strategic multiyear roadmaps (sometimes in collaboration with the Enterprise Architect or other DD stakeholders) within their domain of specialisation.

    This employee will use their client engagement skills to identify and analyse client problems and opportunities for improvement and work closely with the relevant internal stakeholders to consider the appropriate and innovative solutions and services to solve these problems or opportunities.

    Business transformation initiatives and solutions

    These individuals take responsibility for the completion of the required strategic documentation (detailed business plans) relating to a business transformational initiative, whether small or radical.

    This includes the development, maintenance and communication of roadmap documents and business cases. They understand how IT services use applications and how these can be used to transform business and translate these into a workable solution for implementation by the relevant internal stakeholders.

    The CS Transformation Consultant will provide the end to end solution set to enable the client’s business transformation.

    They search for innovative solutions that will lead to business development initiatives for Dimension Data and continuous improvement enhancements for the client.

    Co-ordination of the solution implementation

    They continuously drive and monitor to ensure client satisfaction and the completion of assignments. These individuals need to follow-

    up and close out on the agreed business outcomes and deliverables.

    Practice Management

    CS Senior Transformation Consultants remain abreast of current trends and best practices in their area of expertise by attending technical / Industry conferences and workshops.

    They have the ability to integrate with all of the domains of architecture.


    They demonstrate an excellent and experienced command of consulting skills through their ability to successfully apply the Dimension Data Consulting Services methodology to increasingly complex consulting engagements.

    In addition, they have knowledge of project management principles and they ensure that projects with clients are executed accordingly and in conjunction with the Project Manager.

    Business development

    They provide their engagement and subject matter expertise in supporting the internal stakeholders in proposal development and other business development activities.

    They work proactively with sales to look for additional business opportunities to address client requirements and continuously search for creative high quality solutions to address the client’s business needs.

    Next career steps

  • Principal CS Transformation Consultant
  • Education required

  • Degree in relevant field
  • MBA would be advantageous
  • Certifications required

  • Certified Management Consultant (CMC)
  • Relevant industry specific accreditations and / or affiliations
  • Work experience required

  • At least 10 years' experience in a consulting or senior IT role within a large scale (preferably multi- national) technology services environment
  • Minimum 5 year’s transformation consulting experience
  • Deep domain / industry expertise coupled with consulting and client engagement experience, demonstrating solid experience in client needs assessment and change management
  • Proven experience in integrating the solutions for particular projects with the business domain, enterprise concerns, industry standards, established patterns, and best practices
  • Proven ability to facilitate and lead conversations and workshops with Senior and Executive level clients
  • Experience of running discovery workshops, linked to presenting findings back to the c-level within a client as well as capability to interact and resolve any areas when challenged on findings and or recommendations in a collaborative and successful manner
  • Proven business development and pre-sales experience
  • Proven Management Consulting and Business Transformation track record
  • What would make you a good fit for this role?

    Specialisation Job Information - SECURITY

    Recommended Business Card Title

  • Senior Security Transformational Consultant
  • Senior Security Transformational Consultant, GRC
  • Education required

  • Bachelors degree with a concentration in IT Security / Cybersecurity / IT Risk Management would be advantagous
  • MBA would be advantageous
  • Key Roles and Responsibilities

  • Work closely with delivery team to lead client Security Advisory Services (Cybersecurity Advisory) focused on Governance, Risk and Compliance to medium and large enterprises
  • Provide Goverance, Risk & Compliance expertise and alignment to Cross-practice services, when led by another practice
  • Lead and deliver :
  • GDPR gap analysis & readiness assessment

    ISO27001 / 2 gap analysis & readiness assessment

    PCI DSS gap analysis & readiness assessment

    HIPAA gap analysis & readiness assessment

    NIST CSF gap analysis & readiness assessment

    Cloud gap analysis & readiness assessment

    ISO27005 gap analysis & readiness assessment

  • Goverance, Risk & Compliance Program Development for strategic clients and large enterprises
  • Goverance, Risk & Compliance Strategy and Roadmap Development for strategic clients and large enterprises
  • Executive Security and Goverance, Risk & Compliance Stakeholder Engagement to strategic clients and large enterprises
  • Intimate knowledge of Goverance, Risk & Compliance methodologies, standards and regulations
  • Industry / vertical knowledge of Goverance, Risk & Compliance methodologies
  • Risk assessment expertise
  • Certifications required / advantagous

    Required :
  • SABSA; and
  • Advantagous :
  • GIAC
  • ISO27001 Lead Implementer
  • ITIL
  • CompTIA Security+
  • Work experience required

  • Minimum of 7 years Security and / or Goverance, Risk & Compliance work experience
  • Minimum of 2 years in Goverance, Risk & Compliance strategy consulting experience
  • Experience and knowledge of ITIL
  • Experience and knowledge of GSOA / ITSM
  • Track record of managing business and security transformation consulting opportunities
  • Experience in forming new and stable matrixes teams focused on clear common objectives, client delivery and business results.
  • Experience in security-led business consulting engagements, including for example Cybersecurity Advisory services, operations consulting, security-
  • led business process optimisation, etc.

  • Experience deliverying Governance Rosk and Complaice engagaments in security-led business consulting engagements, including for example Cybersecurity Advisory services, operations consulting, security-
  • led business process optimisation, etc.

    Join our growing global team and accelerate your career with Dimension Data. Apply today.

    Diversity in Dimension Data

    Dimension Data is an equal opportunity employer with a global culture that embraces diversity. All qualified applicants will receive consideration for employment and will not be unfairly discriminated against on any arbitrary ground including race, colour, sex, religion, national origin, veteran status, disability, gender identity, sexual orientation, or other protected category.

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