Job Purpose and ScopeTo assess all customer-facing function (sales, Marketing, Customer experience / Service, market access and development), with the objective to improve all competitive position of the affiliate’s marketing, sales force effectiveness and development need to achievement of current and future TW / HK business goal.
Plan, direct for appropriate affiliate improvement / development as agreed to by Country manager to ensure sustainable and profit growth.
OverallResponsible for articulating and communicating Commercial Excellence strategy to the affiliate and to serve as a role model for Commercial Excellence behaviours and values.
Partner with other areas (Marketing, sales, Market Access, Customer Experience / Service, QA, Communications, IT etc) in order to define and implement processes to optimize productivity of the sales force.
Link all processes and results.Be a Change Agent to drive cultural change in the organization . Continuously secure and evaluate relevant information, identifying key issues, trends, relationships and cause / effect as they impact the business.
Appropriately consult with experts. Create an environment where information, expertise and experience are broadly shared and used to create insights that shape the business.
Participate in ad hoc key projects per assigned by Commercial Head (e.g. assimilation of new business / products)Improve customer experience by developing a process to get annual feedback from customersWork with Regional IT on IT projects and fundingExplore areas to allow close partnership between Taiwan and Hong KongLead for S&OP processCoordinate the monthly S&OP processSupport Commercial Head for the monthly session with Region TeamWork closely with Finance partner to prepare the financial information requiredWork with internal stakeholders (Sales Head / Marketing etc) in Taiwan and Hong Kong to prepare the required commercial informationConduct financial validation and implications assessment of different scenarios.
facilitate data-driven price reviewsRaise visibility and importance of pricing discipline within organization (looking / reviewing price movements)Facilitate and review existing internal metricsDesign & review sales incentive scheme.
Administer, communicate targets and payout on a quarterly basis to sales-force and sales management.Sales support and Customer SegmentationSurgeon SegmentationBANT -
utilizing BANT and to reintroduce BANTCarry out gap analysis of current sales structure and strategy. Propose and facilitate decision making process on new sales force strategy if necessary.
regular review with regional teamleverage tools such as TableauRaise visibility on call tracking activitiesMarketing collaborationPartner with Marketing to review the overall budget and the marketing mix optimization.
Support new product launches; adopt framework to execute robust launch strategiesSuggest ways for improvements as required.
QualificationsStrong analytical skillsStrong written and verbal skillsAdvanced computer literacy (Excel, SAP, Vision Analytics)Ability to shape perspectives, influence diverse people & secure buy-
inProject management experience, with a discipline to execute on timelinesMinimum of 3 5 years industry experience in a mid to senior level management roles.
Primary LocationTaiwan-Taipei-Taipei-OrganizationAMO Asia Limited (Taiwan Branch) (8052)Job FunctionProduct ManagementRequisition ID1905764320W