Provide high quality, efficient Air service for the customers in time manner. To communicate with clients, overseas offices for operation incl.
bookings, cargo tracing and the related issues in customer service field. Co-ordinate with the clients to proceed the export progress smoothly.
Responsible for handling operational affairs incl. hipping instruction, data entry, pre-alert, complaints, compliance, etc.
Shift on weekend / public holidays depends on the demands.
Fluent Mandarin and English*Adequate knowledge of Customs regulations and International Trade*Sufficient Computer knowledge - Office 365*Good communication and customer management skills*Active and able to work well under pressure*University or College degree preferred*At least 1 3 years of CS experience in the freight forwarding or other relevant industry preferred
Professional Development, Work-life Balance, Working Internationally
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference.
With more than 68,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills.
Together as one team, we are Here to move.