Process Support Engineer III
Applied Materials
Tainan,TWN
4天前

Key Responsibilities

  • Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
  • When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
  • Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
  • Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
  • Knowledge of 3 or more processes on 1 or more technologies
  • Functional Knowledge

  • Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines
  • Business Expertise

  • Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
  • Leadership

  • Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
  • Problem Solving

  • Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
  • Impact

  • Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
  • Interpersonal Skills

  • Explains difficult or sensitive information; works to build consensus
  • Education : Bachelor's Degree

    Certifications : Languages :

    Languages : Years of Experience :

    Years of Experience : 4 - 7 Years

    Work Experience : Additional Information

    Travel : Yes, 25% of the Time

    Relocation Eligible :

    Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.

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