CS - EUV Quality Project Lead - Tainan
ASML
Tainan City, TW
2天前

CS - Technical Support Engineer - Linkou

Location Taichung, Taiwan Degree Master Experience 0-2 years Team Customer support Job category Other technical job categories Travel 10% Reference J-00247502-028

Introduction to the job

  • The TSE will be interface with the customers, CSE, GSC support to assure timely and high service quality.
  • TSE must be able to do issue diagnostic / escalation / structure issue implement to turn USD to SD including material preparation, package, return and confirmation.
  • Role and responsibilities

    Analyzes, diagnoses, and troubleshoots equipment problems via telephone or at customer site.

    Conducts equipment troubleshooting, analysis, and debugging in support of operating activities.

    Ensures that parts are available and as specified for service requirements.

    Maintains appropriate tools are on hand and as required.

    Travels as required for the purposes of performing service activities for training and cross site support

    Uses company technical documentation and provides feedback for improvement.

    Shift module is required and includes night shift

    Diversity & Inclusion

    ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity.

    We recognize that diversity and inclusion is a driving force in the success of our company.

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