Events Sales Manager
Marriott Hotels
Taipei, Taiwan
4天前

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set.

Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.

We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less.

W guests soak it in and live each day with a mantra : Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

Purpose of Role

Events Sales Manager performs key functions such as handling events and customer service, bookings of all types of non-residential events from various sources of leads, soliciting business, sales call and administration.

Through proper handover process, Events Sales Manager also manages entire MICE groups (both rooms and events) after the contract is signed by Sales Managers.

  • Events Sales Manager interfaces with the hotel management (Director of Events, Director of Sales & Director of Sales & Marketing) to report on operational matters, personnel issues, individual sales and service performance;
  • as well as market survey related to Events Sales department.

    Responsibly Description

  • To ensure individual sales goals, business objectives and profitability within
  • the department have been achieved.

  • To operate with peak efficiency through coordination, communication and
  • cooperation with supporting departments.

  • Event Sales Manager will be allocated with Sales Manager(s) in a buddy
  • system to assist Sales Department to respond to inquiries within the timeframe

    set by W hotels.

  • To support Sales Department by taking over Sales buddy and other Sales
  • Managers’ MICE groups (assigned by Director of Events once confirmed) and

    follow through.

  • Every Event Sales Manager will be a champion of a system (e.g. Delphi), a
  • Marriott loyalty program and a segment of events (i.e. MICE, Weddings,

    Social, W Happenings). The champion will have extensive knowledge of the

    system, program and the segment and assist the team when in doubt. The

    champion will also update the team with latest changes / execution plans

    timely.

  • To answer telephone calls and take messages for the department and
  • maintain all Events files in accordance with established hotel procedures and

    standard.

  • To provide an inspiring example of Events Sales citizenship, responsibility and
  • resourcefulness by asserting, protecting and demonstrating the core values of

    Sales & Marketing Division and W Taipei.

  • To provide team members with a consistent management voice to upper
  • management.

  • To understand sound financial projections and manage cost control.
  • To effectively support and action on Events Sales objectives, such as
  • customer service, financial targets, revenues, profits, image enhancement and

    Talent appearance standards.

  • Be required to conduct their duties in a proud yet humble , flirty but not
  • naughty and willing to go the extra step manner in accordance to W Taipei

    Sales and Marketing Division, W Taipei and Marriott policies and procedures,

    ensuring that the highest level of service and communication is maintained.

    Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

    Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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