As a Service Engineer on the Reverse Logistics team, you will help drive forward hardware care operation. In this role, you'll drive process improvement and support all operational and customer facing activities required for launching and sustaining hardware products at several of Google's service centers.
You'll help develop, implement, and sustain reverse operations, and will be the main point of contact with contract manufacturers, cross-functional engineering and Operations teams, and service sites.
Google's projects, like our users, span the globe and require managers to keep the big picture in focus. As a Service Engineer, you'll lead complex, multi-disciplinary projects.
You'll plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks, and clearly communicating goals to project stakeholders.
Your projects will often span offices, time zones, and hemispheres, and it's your job to keep all the players coordinated on the project's progress and deadlines.
Google's mission is to organize the world's information and make it universally accessible and useful. Our Hardware team researches, designs, and develops new technologies and hardware to make our user's interaction with computing faster, more powerful, and seamless.
Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, our Hardware team is making people's lives better through technology.
Minimum qualifications :
Preferred qualifications :