Technical support engineer

ZYXEL

Hsinchu, Taiwan

2天前

Duties and Responsibilities

Handling the Tech issues from customer.

Conducting product related documents, Solution & Marketing base documents.

Conducting the training & education materials. Delivering external training & education.

Supporting Sales & regular marketing events.

Coordinating and participating product development and activities.

Supporting & assisting project on-site debugging & lab testing.

Requirements

Familiar with TCP / IP, Network Protocols and trouble shooting skills.

With International Certification (in IT & Network & Project Management field) is a plus. (CCNA, CCNP, CISSP, PMP, ITIL...)

1 or 2 years or above experience in Network field (Ethernet Switch, Security, Wireless, Home Router, Storage...), above is a plus.

With project management relevant experience is a plus.

With overseas working relevant experience is a plus.

With Pre-Sales working relevant experience is a plus

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