Fraud Ops Specialist
Citi
Taipei, Taiwan
2天前

Job Description

  • Provide excellent service to customers by handling Acquiring and Issuing referral calls.
  • Proactively conduct outbound call service to help customers complete credit card transactions.
  • Prevent suspicious fraud concern accounts activities and conduct transaction monitoring.
  • Prevent suspicious credit concern accounts activities and conduct transaction monitoring.
  • Job Skills / Qualification

    1. University graduated or above.

    2. Able to take different shifts for 24-hour service.

    3. Good communication in English.

    4. Familiar with Microsoft Office software.

    5. Good communication skill & service attitude.

    6. Responsible and team work spirit is a must.

    Education :

    Bachelor’s / University degree or equivalent experience

    Grade : All Job Level - All Job FunctionsAll Job Level - All Job Functions - TW

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