Reservation Sales Agent
Marriott International, Inc
W Taipei Taipei, Taiwan

Location : W Taipei

Taipei, Taipei Category : Reservations

Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date May 30, 2018

Job Number 18000VG1

Job Category Reservations

Location W Taipei, Taipei, Taipei

Relocation? No

Position Type Non-Management / Hourly

Start Your Journey With Us Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head.

Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.

We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less.

W guests soak it in and live each day with a mantra : Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

Purpose of Role

Ensure reservations received through variouschannels are accurately inputted into the PMS according to Marriott standardsand guidelines while maintaining outstanding customer service and ability topromote the hotel product actively in professional manner.

Responsibly Description

Ensureattention-to-detail on all reservations with precision in preparation

prior to guests’arrival

Input bookings fromdomestic and international wholesalers into the PMS and

respond within the sameday

Confirm reservationsand ensure all reservations are guaranteed prior to

guests’ arrival

Capable to introducethe hotel’s products and facilities to guests with

comprehensible manner

Demonstrate ability topromote any current packages and promotions by the


Ensure all guestinquiries are responded within 24 hours upon receiving the


Respond enquiriesthrough the reservation general email address promptly

and assist with themaintenance of the reservation email account filing system

Complete dailychecklist tasks efficiently

Support the team witheffective filing systems either manually and

electronically for easy access andretrieval of all reservation relevant


Comprehend various Marriottstandards and guidelines in order to comply

reservation procedures accordingly

Enlighten guests about the MarriottPreferred Guest program when required

Marriott International is an equal opportunity employer committed to hiring a

diverse workforce and sustaining an inclusive culture. Marriott International

does not discriminate on the basis of disability, veteran status or any other

basis protected under federal, state or local laws.

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