Job Description : Market Complexity
Taiwan represents akey NSV & OP contributor for Diageo’s growth.
Scotch whisky, led by Johnnie Walker and Singleton, are the key strategic products / categories for the success of Diageo globally and in Taiwan.
Diageo has the most competitive spirits portfolio in the world : from Tanqueray, Don Julio, Smirnoff, Singleton, Talisker, Lagavulin, Caol Ila, to the ultra-
rare, luxury limited editions, no other company in the world has more rights to win in this industry globally.
Diageo Taiwan has the performance ambition to become the No.1 Scotch / Spirit Company in all categories in Taiwan.
Being part of Taiwan Supply Chain is a true honor and we are looking for an exceptional individual to enrich our Team, bringing new ideas and a determination to challenge current status quo and keep delivering costs savings and World Class operational excellence.
Top 3-5 Accountabilities :
Manage Diageo Taiwan end to end Logistics network with full responsibility over distribution cost and service to customers
Manage Diageo Taiwan warehousing processes to ensure compliance to global standards and operational excellence
Oversee customs clearance process for imported finished products and POSMs with full responsibility over lead-time, compliance and cost
Coordinate / Execute complex change management projects taking into account Local needs and Global stakeholders’ strategic design
Handle Customer Service issues & Hotline complaints offering best service to customers and consumers
Qualifications and Experiences :
Passion and determination to be part of the International Spirits industry in Taiwan
Written and Oral Business Fluency in both English & Chinese
Ability, confidence and personality in interacting with local Senior Stakeholders and overseas Global stakeholders
5 years plus experience in Logistics, Warehouse Management, Rework management, Customer Service
Inbound supply planning experience would be plus.
Experience in managing customs clearance operations for FMCG in Taiwan in a compliant way with prior spotless operational track record
Experience in 3PL management (Warehousing, Rework, Transportation)
Experience with SAP SD module, including execution of transactions in the system and regression testing of new functionalities / system improvements
Experience in remotely managing overseas OTC Shared Service Teams
Experience with customers’ returns processes from both operational and financial perspective
Experience in project management with exposure to logistics network analysis, network modeling, capacity planning, cost modeling and forecasting
Prior demonstrated track record in driving improvement and cost savings projects in Taiwan
Experience with Taiwan local freight tenders and transportation management
Financial acumen with sound understanding of end to end OTC processes
Great communication or engagement skills to handle both day to day customer communication, stakeholders management and ad-
hoc complex / sensitive customer service issues
Willingness to participate and coordinate periodical stock counts in both Diageo and Customers’ warehouses
Willingness to lead and coordinate employees staff sale
Worker Type : Regular
Primary Location : Taipei
Additional Locations : Job Posting Start Date :
Job Posting Start Date : 2019-08-19-07 : 00
2019-08-19-07 : 00