Assistant Logistics Manager
Taipei, Taiwan

Job Description : Market Complexity

Market Complexity

Taiwan represents akey NSV & OP contributor for Diageo’s growth.

Scotch whisky, led by Johnnie Walker and Singleton, are the key strategic products / categories for the success of Diageo globally and in Taiwan.

Diageo has the most competitive spirits portfolio in the world : from Tanqueray, Don Julio, Smirnoff, Singleton, Talisker, Lagavulin, Caol Ila, to the ultra-

rare, luxury limited editions, no other company in the world has more rights to win in this industry globally.

Diageo Taiwan has the performance ambition to become the No.1 Scotch / Spirit Company in all categories in Taiwan.

Being part of Taiwan Supply Chain is a true honor and we are looking for an exceptional individual to enrich our Team, bringing new ideas and a determination to challenge current status quo and keep delivering costs savings and World Class operational excellence.

Top 3-5 Accountabilities :

  • Manage Diageo Taiwan end to end Logistics network with full responsibility over distribution cost and service to customers
  • Manage Diageo Taiwan warehousing processes to ensure compliance to global standards and operational excellence
  • Oversee customs clearance process for imported finished products and POSMs with full responsibility over lead-time, compliance and cost
  • Coordinate / Execute complex change management projects taking into account Local needs and Global stakeholders’ strategic design
  • Handle Customer Service issues & Hotline complaints offering best service to customers and consumers
  • Qualifications and Experiences :

  • Passion and determination to be part of the International Spirits industry in Taiwan
  • Written and Oral Business Fluency in both English & Chinese
  • Ability, confidence and personality in interacting with local Senior Stakeholders and overseas Global stakeholders
  • 5 years plus experience in Logistics, Warehouse Management, Rework management, Customer Service
  • Inbound supply planning experience would be plus.
  • Experience in managing customs clearance operations for FMCG in Taiwan in a compliant way with prior spotless operational track record
  • Experience in 3PL management (Warehousing, Rework, Transportation)
  • Experience with SAP SD module, including execution of transactions in the system and regression testing of new functionalities / system improvements
  • Experience in remotely managing overseas OTC Shared Service Teams
  • Experience with customers’ returns processes from both operational and financial perspective
  • Experience in project management with exposure to logistics network analysis, network modeling, capacity planning, cost modeling and forecasting
  • Prior demonstrated track record in driving improvement and cost savings projects in Taiwan
  • Experience with Taiwan local freight tenders and transportation management
  • Financial acumen with sound understanding of end to end OTC processes
  • Great communication or engagement skills to handle both day to day customer communication, stakeholders management and ad-
  • hoc complex / sensitive customer service issues

  • Willingness to participate and coordinate periodical stock counts in both Diageo and Customers’ warehouses
  • Willingness to lead and coordinate employees staff sale
  • Worker Type : Regular

    Primary Location : Taipei

    Additional Locations : Job Posting Start Date :

    Job Posting Start Date : 2019-08-19-07 : 00

    2019-08-19-07 : 00

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