[Vision] Customer Service Representative (Contractor)
Johnson & Johnson
  • Phone Representative
  • Process orders, forms and applications
  • Respond promptly to customer inquiries
  • Prepare and distribute customer activity reports
  • Performing administrative functions
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Document all call information according to standard operating procedures
  • Transfer product related complaints to the designated complaint handling center immediately
  • Execute project based on initiatives as per JJVC direction and guidance
  • Escalate issues to relevant function as per requirement in each market company
  • Execute the product field action as per instruction from the company
  • On time completion of training courses assigned;
  • Execute the company procedures;
  • Report significant quality event and product complaints according to related company policy and procedure
  • Qualifications

  • Computer literate Chinese / English, familiar with Outlook, Excel, Word
  • Possess a strong work ethic and team player mentality.
  • Has a pleasant, patient and friendly attitude.
  • Communication skills - verbal and written
  • Listening skills
  • Attention to detail and accuracy
  • 申請
    通過點擊“繼續”,我允許neuvo同意處理我的數據並向我發送電子郵件提醒,詳見neuvo的 隱私政策 。我可以隨時撤回我的同意或退訂。