Customer Engineer, Infrastructure Modernization
Taipei, Taiwan

When leading companies choose Google Cloud it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative.

You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

The Google Cloud team helps companies, schools, and governments seamlessly make the switch to Google products and supports them along the way.

As a Customer Engineer specialised in VMWare, you'll contribute experience and thought leadership to support Google Cloud Sales teams, and drive vision, mission, and strategy around VMWare solutions.

You'll meet with customers to facilitate business transformation, map success patterns, and publish assets to scale your knowledge and support further customer successes.

In this role, you'll identify and parse industry trends that focus on VMWare to recommend, plan for, and address core market opportunities with new solutions and use cases for positioning to customers.

Finally, you will enable the Sales team and counsel partners on the best way to position VMWare on Google Cloud solutions, explain technical features, and problem-solve potential roadblocks on Google Cloud.

Google Cloud helps millions of employees and organizations empower their employees, serve their customers, and build what’s next for their business all with technology built in the cloud.

Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware.

And our teams are dedicated to helping our customers & developers see the benefits of our technology come to life.


  • Contribute to the technical evaluation process with Google’s customers for VMware-aaS technical sales cycles, managing product / solution briefings, proof-of-concept work, and the coordination of technical resources.
  • Assist the Sales teams in technical qualification of new opportunities for VMware-aaS on Google Cloud Platform (GCP), identifying key customer technical objections and developing technical solution strategies.
  • Support Sales teams when deploying VMware applications in GCP.

  • Recommend, demonstrate, and prototype VMware-aaS on GCP solutions in customer environments, using best practices for VMware-aaS on Google Cloud.
  • Assist the VMware-aaS Go-to-Market (GTM) team with regional delivery of field-enablement for VMware-aaS on GCP solutions.
  • Assist the Infrastructure Modernization Solutions management team, contributing to solution and use case specific assets.
  • Travel to customer sites, conferences, marketing events, and other VMware ecosystem related events up to 50% of the time.

    Minimum qualifications :

  • Experience as a direct technical sales engineer within enterprise cloud computing environments or in a customer-facing role.
  • Experience architecting solutions with VMware technologies, sizing and costing for VMware in cloud solutions.
  • Experience in one of the following : cloud migration, datacenter migration, disaster recovery, virtualization, application / servers assessment and discovery.
  • Preferred qualifications :

  • Master's degree in Computer Science or other relevant technical field.
  • VMware Whiteboard Design Certification.
  • Experience as an IT infrastructure consultant or enterprise architect working in datacenter investment strategies and proposals.
  • Experience in networking (i.e., Linux, software-defined networking, network virtualization, open protocols, application acceleration and load balancing, DNS, virtual private networks) and their application to PaaS and IaaS technologies.
  • Experience with deployment methodologies and technologies (CI / CD, Chef, Puppet, Ansible, etc.).
  • Knowledge of vSphere, vCenter, ESXi, vSAN, Active Directory, or Windows Server.
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