Manager, CFCC Advisory
Standard Chartered
Taipei, Taiwan,

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base. The Role Responsibilities & Our Ideal Candidate Strategy

  • Help the Bank meet its commitment of being "Here for Good" by building a sustainable framework that places CFCC best practice standards, at the forefront of the Bank's agenda.
  • Set and implement the vision, strategy, direction and leadership for CCIB CFCC Advisory team, consistent with Country Head, CFCC vision and strategy for the CFCC function and in support of the Bank’s strategic direction and growth aspirations.
  • Drive high standards of regulatory compliance and deliver key priorities and initiatives, aligned to CCIB CFCC’s Priorities.
  • As an independent second line risk control function, execute the relevant aspects of the CFCC frameworks through robust independent risk control and the provision of specialist advice and constructive challenge in a manner proportionate to the nature, scale and complexity of the Group’s CCIB business.
  • Promote the culture and practice of compliance with CFCC standards (including conducting business within regulatory requirements, and to high ethical standards) within the Bank and embed a Here for good culture and the Group Code of Conduct.
  • Assist the line manager in collaborating with the rest of the CFCC Management Team to achieve common platforms and work plans, implementing a One Bank approach covering all Clients.
  • Input to Country Business operating model design of relevant CFCC and business processes.
  • Business

  • Execute the relevant aspects of the Compliance, Conduct and Financial Crime Principal Risk Types through robust independent risk control and the provision of specialist advice and constructive challenge in a manner proportionate to the nature, scale and complexity of the Group's CCIB businesses.
  • Deliver timely responses and escalation of risks and issues where the management tolerance is exceeded.
  • Support the management of regulatory relationships with all of the Bank’s regulators, whose rules the Bank is subject to and ensure key changes (to laws, rules, regulations) and communicated and cascaded in coordination with group communications.
  • Drive high standards of regulatory compliance and deliver key priorities and initiatives, aligned to the CCIB performance scorecard.
  • Develop a comprehensive understanding of the business model and strategy in order to provide substantive oversight support and challenge in order to enable appropriate and sustainable CFCC outcomes.
  • This includes providing CDD related advice and approvals as required under the Group CDD Procedures, as well as review any decisions to exit or retain clients in the CCIB business.

  • Build and maintain an effective and constructive relationship with all key business and functional stakeholders that is based on trust, capability and integrity, providing timely, responsive and quality conduct, financial crime & compliance-related advice and guidance to enable the business and functions to meet / achieve their strategic tactical objectives.
  • Maintain constructive and effective stakeholder relationships with the relevant business and supporting functions, and assist the Country Head, CFCC to interface with and support all key stakeholders.
  • Be a trusted advisor’ to the CCIB business and provide timely advice to ensure compliance with all relevant laws and regulations.
  • Proactively support and challenge the CCIB business and other functions to exhibit appropriate conduct, comply with regulatory and CFCC requirements and strive to achieve fair outcome for the Bank’s clients.
  • Provide advice, analysis (and challenge when appropriate) in relation to the CCIB including product design, new business initiatives, bespoke projects, remedial activities (including nature, scale and rigour of past business reviews), and transactional advice.
  • Assist the line manager in providing robust challenge to senior management and all relevant business stakeholders where activities are outside risk tolerance / appetite, escalating as necessary, until appropriate oversight and ownership is achieved including actions and plans to address any remedial action needed to come back within risk tolerance / appetite.
  • Work closely with the business and its operational teams to provide timely advice to ensure compliance with all relevant laws and regulations and support the transition to pro-active and pre-emptive CFCC risk mitigation.
  • Support the resolution of competing requirements between regulations specific to CCIB businesses (i.e. between AML regulations and data privacy / bank secrecy or information security regulations.)
  • Establish and maintain risk-based compliance frameworks and a programme for monitoring and assuring compliance that supports the transition to pro-active and pre-emptive compliance, financial crime, and conduct risk mitigation
  • Promote the culture and practice of global standards to the business, while managing local requirements
  • Processes

  • The role holder is not responsible for CFCC first line processes unless specifically delegated by and / or agreed with the group process owner.
  • This includes CFCC processes operated to manage risks in CCIB such as name screening or transaction monitoring.

  • The role holder is not responsible to ensure that CCIB and CFCC process owners agree their respective handoffs, which ought to be documented in a service level agreement.
  • However, consistent with the CFCC advisory second line responsibilities under the ERMF, the role holder is responsible to ensure that in the absence of an agreement or if responsibilities are poorly executed, the risks inherent in CCIB are addressed in line with the ERMF.

  • Provide governance and oversight over the implementation of CFCC related policies and standards relevant to CCIB, including assisting the line manager in collaborating with the Country Head, FCC in the preparation of gap analysis for FCC policies or standards, and reviewing segment-specific deviations to such policies and standards.
  • The segment’s application of any FCC deviations need to be endorsed by Country Head, FCC.

  • Develop and maintain effective policies / processes / DOIs (including training, advice and support) to address CFCC risks across CCIB, aligning with Group and relevant regulatory requirements.
  • Risk of potential non-compliance with FCC laws or regulations should be escalated to the Country Head, FCC.

  • Assisting the line manager in providing support and challenge to the Bank’s senior management to ensure that they establish and monitor appropriate processes for compliance with CFCC policies and standards (including meeting regulatory obligations and maintaining high standards of conduct).
  • People and Talent

  • This role does not need to supervise any direct staff. The appointee however would need to provide guidance to more junior staff members of the team, where applicable.
  • Risk Management

  • In accordance to the Group’s Enterprise Risk Management Framework (ERMF), act as second line Risk Owner for appropriate and relevant CCIB processes.
  • Assist the line manager in collaborating with the CFCC Management Team, Group & Regional CFCC Advisory Teams to anticipate horizon risks that may have a significant impact on the Bank and develop effective strategies to mitigate such horizon risks including global standards for conduct of business.
  • Assist the line manager in ensuring effective management of CCIB CFCC Advisory matters, and in collaboration with the rest of the CFCC team, effectively manage regulatory issues that have a significant impact on the CCIB.
  • FCC related notifications / reports made to a regulator should be made in consultation with the Country Head, FCC.

  • Assist the line manager in collaborating with relevant senior managers to support a programme for conduct, financial crime and compliance monitoring, surveillance and / or assurance for CCIB.
  • In the event of serious regulatory breaches, or where risk tolerances have been breached, assist the line manager in ensuring senior management in the Group and relevant regulators are informed and that actions are taken quickly to remediate and / or activities are ceased.
  • Where relevant breach reporting includes FCC risks, this should also be in consultation with the Country Head, FCC.

  • Ensure proactive and timely identification, assessment, advice and dissemination of evolving regulatory changes / practices and associated risks, and proactive engagement in regulatory reform.
  • Assist and work closely with the Group Shared Investigation Services team in relation to investigations concerning CCIB.
  • Liaise with the internal audit and CFCC Assurance functions to ensure that any CFCC weakness identified by the internal audit function relating to CCIB activities are appropriately followed up.
  • Obtain and review appropriate management information and trackers pertaining to CCIB to ensure all relevant issues and matters are tracked, followed up;
  • regularly assessed; and reported on. This should include CFCC issues relating to CCIB, including oversight of risk acceptance and / or mitigating action plans.

  • Ensure that appropriate reports are provided to relevant CCIB risk and control forums and management groups on key CFCC risks and issues pertaining to CCIB.
  • Identification and management of high risk clients or specific country reviews relating to CCIB. This should include assessments of PEPs and Sensitive Clients, alongside Business Segment Head and Country CEO, where necessary.
  • Onboarding or retention of any Sensitive client, including Sensitive PEPs or those who would ordinarily be prohibited by Group Policy, should be in consultation with the Country Head, FCC.

  • Provide advice on the application of CFCC risk management frameworks and provide advice to relevant CCIB stakeholders on outcomes of risk identification and assessment methodologies.
  • Maintain oversight of risk acceptance and / or mitigating action plans relating to CCIB.
  • Understand relevant technical aspects of systems pertinent to CCIB.
  • Assess risks arising from products / segments / geographies / customers / transactions. This includes providing Segment input on FCC Group Risk Assessment (AML, Sanctions, ABC) and Product Risk Assessment.
  • Assist in approval of any new product / offerings with high AML / sanctions risk should be in consultation with the Country Head, FCC.


  • Ensure swift remediation of regulatory breaches in CCIB.
  • Attend relevant meetings and
  • Assist the line manager in providing relevant reports to senior management and governance / risk committees / forums.
  • Ensure appropriate product governance measures are in place for CCIB so that product approval documents reflect all relevant regulatory requirements.
  • Propose control effectiveness and efficiency improvements and simplifications to CCIB where appropriate.
  • Ensure the end-to-end life cycle of audit, assurance and regulatory reviews in CCIB is managed appropriately, including tracking, remediation and preparing lessons learned from such reviews.
  • Within the Group's Enterprise Risk Management Framework, establish and maintain appropriate risk based CFCC framework for identifying, assessing, managing, monitoring, mitigating and reporting compliance (including regulatory and financial crime) risks across CCIB.
  • Project / Change management

  • Lead key change programmes and projects for CFCC Advisory, CCIB.
  • Maintain workplans specific to CCIB CFCC advisory projects / initiatives, and communicate the same to stakeholders in a regular, timely fashion to inform and seek inputs.
  • Provide skilled CFCC resources to support project / programme delivery
  • Review new business requirements and provide CFCC solutions for CCIB where required.
  • Manage and protect business as usual (BAU) capability during change programme, as well as during the execution and delivery of the Remediation initiatives through project phase into BAU
  • Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
  • This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Achieve the outcomes set out in the Bank’s Conduct Principles : Fair Outcomes for Clients; Effective Financial Markets;
  • Financial Crime Compliance; The Right Environment.

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Key Stakeholders

  • Country CCIB
  • Heads and members of CFCC Advisory
  • Country Head and members of FCC
  • Country Risks / Operational Risk
  • Group Internal Audit
  • Other Responsibilities

  • Embed Here for good and Group’s brand and values in CCIB CFCC Advisory Team
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and standards.
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