Taipei Residence Life Coordinator
Taipei, TW



About Minerva Schools at KGI

Minerva, based in San Francisco, California, offers a unique undergraduate experience for the brightest, most motivated students in the world.

Minerva has been deliberately designed to teach the capabilities needed to solve complex challenges. Combining a reinvented curriculum, rigorous academic standards, cutting-

edge technology, and an immersive global experience, Minerva provides an exceptional and accessible education to prepare future leaders and innovators across all disciplines.

Minerva formed an alliance with Keck Graduate Institute (KGI), a WASC-accredited institution and one of the Claremont Colleges, to establish the Minerva Schools at KGI in 2013.

Minerva undergraduate students come from all over the world to spend their first year in residence in San Francisco, and then live and study in a different major world city every semester thereafter : Seoul, Hyderabad, Berlin, Buenos Aires, London, and Taipei.

For the Class of 2020, Taipei will be their seventh and final city in their last year, just prior to returning to San Francisco for graduation.

These rich international experiences provide students with deep global understanding and skills.


Minerva is seeking one experienced Residential Life / Student Affairs professional to join the Student Affairs team in Taipei to support the health, safety and welfare of students during the fall 2019 semester.

Reporting to the Taipei Manager of Student Affairs & Operations, the Residence Life Coordinator is the live-in professional with overall responsibility for supporting students in the residential setting where the students live, work and study.

The role, on a fixed-term contract, includes supporting about 120 Minerva students from the Class of 2020 (fourth years) as they complete a semester of studies in Taipei from September through December 2019.

Specifically, the coordinator is the central point of contact for students in relation to visas, health insurance, access to healthcare, city resources, etc.

It requires interfacing with students, emergency contacts, and other external constituents while working with a small Taipei-

based team to ensure students’ health, safety and rich cultural experience in Taiwan. This role is best suited to those who love working directly with students on a daily basis and want to develop their skills as student affairs professionals.

Applicants must be polished, professional, enthusiastic and be willing to live in housing with students for the four months of their residency.


As part of the Student Affairs team at Minerva, the residence life coordinator is responsible for :

  • Promoting the health, safety and welfare of students living in the residence. This includes handling emergencies, escorting students to medical appointments, providing translation services where necessary, facilitating a strong sense of community, and promoting the character development of students.
  • Handling operational matters related to the residence with the building management team such as maintenance requests and facility upkeep.
  • Working closely with the Manager of Student Affairs & Operations in : coordinating and supervising any work study training;
  • programming and support for health of students, inclusive of sexual health education, sexual assault prevention, financial literacy, healthy eating, and wellness / wellbeing;
  • handling student conduct and affiliated disciplinary processes; supporting the community

  • Handling matching of roommates, subsequent roommate conflicts and all associated issues.
  • Advising and providing students with general resources related to city-specific financial matters, health insurance, healthcare access, visa and residency status, language barriers, and cultural concerns.
  • Updating relevant information in student records in close collaboration with the global Student Services team.
  • Serving on the Taipei Community Care Initiative (CCI), a committee across departments that convenes weekly to discuss students of concern.
  • Being in regular rotation on duty coverage and handling emergencies on-site.
  • Working closely with the other Minerva ground staff on location (academic, technology, professional development, and student experience) and with peers in San Francisco at headquarters (HQ).
  • Updating content for students on city resources and information on The Hub, Minerva’s internal student-facing website.
  • Completing special projects and tasks as assigned.
  • This position requires availability on-site every day and on-call when off site. Any time off is coordinated with other team members so that staff are always available on site and on call for the safety and welfare of the students, including on weekends.


  • MUST be fluent in English, spoken and written
  • Experience working with international students
  • Excellent written and verbal communication skills
  • Exemplary interpersonal skills with strong student-centered focus and attention to detail
  • Ability to define goals, meet urgent deadlines, organize and prioritize projects with follow-through
  • Capacity to learn and use new technology in a very fast-paced environment (Google Suite skills a plus)
  • Must be available to work evenings / weekends
  • Ability to handle emergencies effectively
  • Need to work collaboratively as part of a team and interact effectively with colleagues, faculty and students
  • Bachelor’s Degree with relevant graduate work preferred
  • 2-3 years experience in residential life and / or student services preferred
  • First Aid and CPR certification preferred (or will be trained)
  • Must be able to lift and carry 23kg and climb stairs
  • Strong sense of discretion, confidentiality and tact
  • Record of sensitivity and respect to diverse cultures, politics, values and forms of communication
  • High capacity for quick communication across multiple channels and global time zones
  • To apply, please submit :

    1) A cover letter addressing how you meet the needs of this role with specific examples, and why you believe you are a good fit for Minerva.

    2) Your resume, inclusive of education, work history, and experience summary.

    3) Contact information for two professional references.

    Review of applications will begin immediately and continue until the position is filled.

    Expected Hire Date : October-November 2019

    Expected Start Date : November-December 2019

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