CULTURE & VALUES
At NZXT, we believe in the importance of Design Thinking and the power of Serving Community, and our values spring from those two core ideas :
Every Voice Matters Win Together
Keep It Simple Give A Shit
Build Scalable Systems Commit To Quality
Learn And Grow Do What You Say
We hope that every NZXT employee internalizes and practices these values to the point where they become second nature. We expect our leaders and managers to embody and nurture these values, because when they are in full force.
amazing things can happen.
The role of Supply Chain Specialist is to support the fast-growing APAC / China markets in the day-to-day operational activities by performing activities in the areas of purchase orders / requisitions, billing / credit processing, order management and customer master database maintenance activities.
You will be responsible for having an in depth understanding of the APAC / China business operations processes, flows and tools.
You will be supporting the daily business operations across various APAC / China markets while working cross-departmentally with teams such as Customer Support, Supply Chain / Logistics, Purchasing, Finance, etc.
JOB DESCRIPTION & RESPONSIBILITIES
Sales & Marketing
Provide assistance to internal cross function team with administration tasks and help with new product launch plan development
Provide assistance to Customer Support, Purchasing, and Finance, related to Ancillary / Fulfilment Ordering administration and sales order processing.
Work closely with QQ / QC team to monitor factory under agreed KPI
Credit & Invoice
Timely and accurate processing and investigations of cred / debit notes, invoicing of orders and custom declare fees and processing of purchase requests
Reviewing inventory and work with sales on new forecast
Reviewing RMA refurbish workflow and ensure the progress and feedback to align with company policy
Monitoring, investigating and rectifying of slow moving / stuck orders in the systems
External Quote and purchasing from factory
Internal Handle Sales Orders and updating production schedule
Reviewing and documenting all workflow with preparing training tools.
Collect the needs of business colleagues and marketing colleagues, and assist in placing orders and stocking
Update inventory status with business colleagues
Follow up the production status orders, check the inventory status, coordinate and send feedback on abnormal situations on time
Related procedures for import declaration
Arrange for defective products to be returned to the factory for repair, and follow up the progress of the repair
Pay attention to the condition of the goods in transit, the timeliness of the reserved warehousing, the acceptance status, the return time of the damaged and rejected goods
Check accounts, invoices and payment applications with suppliers and enter in the system
Understand the scope of the company's sales and products, and whether there are new products that the Beijing company can sell
EXPERIENCE & QUALIFICATION
BA / BS degree in Business Management, or equivalent practical experience
2 to 5 years of related experience in a similar role managing operation flows / processes
Competent in the use of the customer support data systems and the corporate web site
Experience using an ERP system for handling global orders and familiar with Incoterms
Fluent in English and Mandarin, both written and verbal
Strong interpersonal, listening and persuasive communication skills
Dynamic, optimistic, accurate, results oriented, hard-working and creative with an analytical mindset
Ability to work without constant supervision
Dependable and great attention to detail
Willingness to learn
Good team player
Good knowledge of basic computer operations and Microsoft Office tools
Banqiao District, Taiwan
Applicants can be located in Shenzhen City
KINDLY SUBMIT YOUR RESUME IN ENGLISH
NZXT is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.