Analyze business needs to understand the problem. Collaborate with others (Business Process Analysts, Project Managers) to identify, clarify, and capture customer requirements.
Document As Is and To Be process flows.
Analyze and develop the software solution options Evaluate the available software options.(Consult, cost / time / resource / decision analysis) AMHS dispatch rule development by APF, testing and deployment to fab AMHS basesrv development, testing and deployment to fab
Provide 24x7 escalation support for software issues. Act as the subject matter expert (SME) and final point of contact.
Respond to customer or developer requests for assistance Troubleshoot issues independently and with other teams. Identify and document defects and enhancements.
Assist with the onboarding of support team members through training and mentoring.
Work to maintain skills and improve the IS roadmap AMHS basesrv, APF and MCS system sustain, maintenance, system validation.
Identify monitor KPIs to prevent a incident occurrence proactively. Make recommendations to the enterprise architect for changes to the IT roadmap.
Implement technology interactions based on company and industry best practices.
Bachelor’s Degree in Computer Information Systems, Computer Science or Computer / Electrical / Electronic / Industrial Engineering
Experience in the following areas :
Developing and / or managing software applications
Database technologies (such as Microsoft SQL, Oracle or similar products), and in performance and tuning for database products
Linux and Windows environment
Good knowledge in Perl scripting, with working knowledge of SQL or PL / SQL
Knowledge in AMHS control system, and understanding of semiconductor manufacturing process will be an advantage
Strong problem-solving skills with ability to multi-task and manage both individual and group tasks simultaneously, and to take initiative on system issues
Customer-oriented, committed and willing to work in a team environment toward a common goal
Willingness to work on flexible schedule, including day / night shift, overtime and occasional weekends, as assigned
Domestic travel will be required
Fresh graduates may apply
We recruit, hire, train, promote, discipline and provide other conditions of employment without regard to a person's race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, pregnancy, veteran’s status, or other classifications protected under law.
This includes providing reasonable accommodation for team members' disabilities or religious beliefs and practices.
Each manager, supervisor and team member is responsible for carrying out this policy. The EEO Administrator in Human Resources is responsible for administration of this policy.
The administrator will monitor compliance and is available to answer any questions on EEO matters.
To request assistance with the application process, please contact Micron’s Human Resources Department at 1-800-336-8918 (or 208-368-4748).
Keywords : Taoyuan Taoyuan (TW-TAO) Taiwan (TW) Frontend Manufacturing Entry Regular Information Systems and Technology Not Applicable