CooperVision, a unit of The Cooper Companies, Inc.(NYSE : COO), is one of the world’s leading manufacturers of soft contact lenses.
The Company produces a full array of monthly, two-week and daily disposablecontact lenses, all featuring advanced materials and optics.
CooperVision has astrong heritage of solving the toughest vision challenges such as astigmatismand presbyopia; and offers the most complete collection of spherical, toric andmultifocal products available.
Through a combination of innovative products andfocused practitioner support, the company brings a refreshing perspective tothe marketplace, creating real advantages for customers and wearers.
For moreinformation, visit coopervision.com.
BusinessTitle : CustomerMarketing Manager located in Taipei, Taiwan
Howdo you ensure the increase of customer satisfaction to support business growth?Our marketing team has an opportunity for an experience customer relationshipmanager to come strengthen our team.
Does your creative brain starts turningwhen thinking of diverse ways to develop and execute result driven customercollaborative marketing programs and communications?
Then we have the rightopportunity for you.
TheCustomer Marketing Manager can engage our customers, to build strongrelationships through engaging marketing campaigns.
The mission is to build acommunity of long-term brand advocates. This position directly benefits salesand brand marketing teams by increasing customer advocacy, identifyingcross-sell and upsell opportunities, new business growth channels, to increaseloyalty and retention.
Inthis dynamic role you will build the bridge across our commercial teams and ourcustomers. You will spend significant time on the road, so we are searching foroutgoing marketers, who are effective communicators and act as a liaisonbetween customers and the rest of the organization.
High ability to workindependently and know the importance of collaborating with other functions tocreate an incredible customer experience and reach our business goals.
Thisrequires creative marketing and communication skills to engage and motivatecustomer advocates.
TheCustomer Marketing Manager’s main stakeholders are the region’s key accounts,sales / sales ops and brand marketing teams.
One of the key projects is todevelop an understanding and expertise on regional key account customers, andtheir business requirements, in order to develop customer programs thatspecifically meet their needs. .
Supporting marketing team in strategy developments, event execution andteam performance achievements.
Demonstratedcommunication skills : ability to manage diverse, remote and cross-functionalteams inside & outside of our company.
Experience in the visioncare category or a similar B2B2C environment would be a plus.
Education : Bachelor’sdegree.