Sales Specialist
AbbVie, Inc
Taipei, Taiwan


The principle responsibility is to assure consistent sales achievement in assigned territory by providing quality products & service, to develop technical & selling skills to ensure customers’ needs are met, to identify opportunities for business within territory while maintaining existing business.


Specific Duties

  • Provide sales information to Sales Manager each month to support development of proposed forecast.
  • Work with Sales Manager to develop and execute sales plan once proposed forecast is approved.
  • Implement product sales strategies to ensure sales goals and targets are achieved.
  • Utilize selling skills to ensure customer needs are met and territory sales targets achieved through regular customer contact.
  • Identify new business opportunities and gain new or expanded business within territory while maintaining existing business.
  • Develop and communicate : daily, weekly & monthly plans and results; cycle goals, sales targets and results to Sales and Marketing Management.
  • Communicate market intelligence to Sales and Marketing Management.
  • Attend marketing activities, conferences, health talks, exhibitions, booth and trade displays as required.
  • Conduct video showings / slide presentations / in-service / trials / market research and advocate speaker meetings with customer base, as required.
  • Ensure all activities in territory are executed with professionalism and comply with AbbVie standards and Code of Conduct.
  • Develop and maintain territory and customer records.
  • Attend regular departmental meetings with manager to build in continuous feedback mechanisms.
  • Professional Competencies

    Professional Knowledge

  • Understand and adopt product, disease and market knowledge to fulfill customer needs
  • Understand product positioning and competitiveness, communicate to customer with effects
  • Read and analyze the market, competitor information and potentials
  • Fair understanding to territory and healthcare system
  • Able to sell by utilizing product portfolio and marketing promotions
  • Be a professional problem solver
  • Professional Skills

  • In Detailing, manage to deliver convincing product knowledge and promotion message by valid customer segmentation
  • Able to handle key issues; interact with customer with effective selling skills for mutual solutions
  • Adopt Challenger skills to change customer opinions and handle conflicts
  • Proactively seeking feedback and react with actions respectively to deliver results
  • Customer Management

    Customer Satisfaction

  • Build long-term positive customer relationship, adjust methodology according to segmentation
  • Manage key stakeholders and opinion leaders with proficient communication skills
  • Build efficient information network, foresee opportunities and manage customer status
  • SFE & Action Plan

  • Plan, execute 90-Day territory management plan with flexibility
  • Manage territory resources with timely accuracy
  • Utilize SFE and other tools to collect customer data and visit records and further analyze it to plan
  • Required Competencies and Behaviors :

  • Build strong relationships with peers and cross functionally and with partners outside of team to enable higher performance.
  • Motivates and can influence others, including those over whom they have no direct authority.

  • Strong professional knowledge, selling skills, territory management and execution
  • Agility and accountability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment
  • Deal comfortably with ambiguity, uncertainty and risk and make high-quality decisions with less than perfect information.
  • Step up and take leadership to own toughest challenges. Raise the bar and is never satisfied with the status quo.
  • Act courageously, say what needs to be said and manage conflict constructively.
  • Know the business and anticipates future opportunities. Persistent and resilient when confronted with obstacles find the way.
  • Connect unrelated concepts, generate original or unique ideas. Embrace the ideas of others, nurtures innovation and manages innovation to reality.
  • Good communication skills, with the ability to interact effectively
  • Additional Information

  • Travel : No
  • Job Type : Experienced
  • Schedule : Full-time
  • Job Level Code : IC
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