Business unit : Asia Pacific Sales (SLSAPAC)
Job Grade : E06
Hiring Manager : Yu Tzu Yang
Job Description :
Order entry & changes
Backlog price maintain
Proactive action to secure On Time Delivery
RMA shipment management
Logistic Program management
Coordinate with Logistic team for all kinds of program
Key in or monitor consumption order
VMI replenishment shipment expediting
Credit / Debit Note handling
Co-work with IS and Sales for critical issues
Customer database maintain
High-disciplined, take ownership, good time management capability.
Good communication skill, have ability to work effectively and accurately.
Team-work spirit, have ability to work well as a member of a team.
Self-motivated, have ability to execute tasks under minimal supervision.
Willing to take challenge
Good working attitude
Patience and Calm- Stay patience and Calm when deal with customers on daily basis.
Communication - good ability of comprehensive when communication, talking to others to convey information effectively, persuading others to change their minds or behavior, strong phone contact handling skills and active listening
Willingness to learn- Self-start for on job learning.
Sense of Humor- Positive attitude to manage pressure.
Empathy- Understand what the obstacle encountered with your co-workers and give an appropriate support.
Leadership- ability to solve problem.
Teamwork- obey the policy and follow the instruction when team work, actively looking for ways to help people
Customer Oriented - Proven customer support experience or experience as a client service representative, customer orientation and ability to adapt / respond to different types of characters
Task oriented - Track record of over-achieving quota, ability to multi-task, prioritize, and manage time effectively
Familiar to use MS office software.
Working knowledge of MRP and / or SAP will be added advantage.
Familiar with SMI / VMI program will be added advantage.
Familiar with Korean language will be added advantage.
Good command to use English in writing and oral communication.
Working experience >
2 years will be added advantage
For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.
S. Department of Commerce - Bureau of Industry and Security and / or the U.S. Department of State - Directorate of Defense Trade Controls.
As such, applicants for this position except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.
S.C. 1324b(a)(3) may have to go through an export licensing review process.
Analog Devices, Inc. is an Equal Opportunity Employer Minorities / Females / Vet / Disability
Education Level : Bachelor's Degree
Travel Required : Yes, 25% of the Time