Branch Sales & Distribution Head (District Manager)_分行業務區主管
Citigroup Inc
Taipei, TPE, TWN


  • The Branch S&D head (District Head) is responsible for oversight and management of assigned branch channel to provide superior client experience while delivering results that align with balanced business objectives;
  • developing sales plans that are aligned with overall business targets and priorities to achieve goals; inspiring and creating a motivating environment through activity-

  • based coaching and performance development; ensuring clients receive excellent service through ongoing coaching and monitoring of staff activities and direct interactions with clients;
  • and monitoring and adhering to operational controls , including legal, compliance, audit remediation, and procedures to ensure the safety and security of customer and bank assets.

  • Manages assigned branches located in Taiwan; scope subject to management assignment .
  • Develops sales strategy that drives strong growth and aligns with business plan to achieve desired revenue, expense and service goals.
  • Sets balanced business, talent and control expectations for branch channel staff, fostering an environment in which branch channel staff work together to achieve all business goals
  • Integrates segment partners (e.g. product specialists) into the branch team to drive sales and ensures that all client expectations are met.
  • Ensures adherence to operational requirements; investigate controllable losses among branch staff; partners with Branch Operation head / Area Operations manager in conducting monthly / quarterly and ad hoc reviews.
  • Ensures strong control and audit performance of branch channel in collaboration with country management
  • Qualifications

  • Bachelors’ degree or above
  • Minimum 15+ years in banking; strong understanding of banking industry and operations & controls
  • 10+ years sales management experience; ability to build teams, proven track record of driving sales, knowledge of branch controls and polices.
  • Able to respond effectively and timely to organizational, business and regulatory changes
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