Vendor Management Associate (Order Management)
Circles Life

Founded and grounded in Singapore, Circles.Life is the world’s first and most successful digital telco.

Our mission : to re-imagine mobile experiences for the digital consumer, and disrupt the global multi-trillion-dollar telco industry.

Through our proprietary operating platform built entirely in the cloud, we are re-imagining the way telcos operate; winning in domestic market share with our best-

in-class customer experience; and gearing up to launch in markets ripe for change across Asia.

This is where you come in.

Job description :

We have an opening for an Vendor Management Associate with excellent interpersonal skills, business acumen, self-motivation, strategic abilities, creativity and organised thought process are some of the key traits that you exemplify.

We are talking about an opportunity to really get in the game at a high growth startup with the regional scale, reach, and a mission to disrupt the telecommunications industry while building a world class digital telco.

Job Description :

Circles.Life is looking for a Vendor Management Associate who is meticulous, strategic, and have a passion for back-end operations.

He / she will be based in our Taipei office, but will sit about 80% of the time in our BPO partner’s office in Taichung.

As a key member of our team, your responsibilities include but not limited to :

  • Establish internal policies and align with external policies, standards, processes, and templates for working with vendors.
  • Optimize contract, performance, relationship and risk management processes.
  • Ensure that there are clear metrics across all key performance indicators (KPIs) to ensure strong performance management.
  • Ensure that the contracts are executed with due diligence; performed with regular and appropriate ongoing monitoring and that all activities during the vendor lifecycle are managed accurately, consistently and professionally.
  • Escalated point of contact for any vendor related questions and issues.
  • Manage the relationship with the business and the vendor.
  • Ensure vendor performance to ensure standards are being met. If vendor is not meeting expectations, work with business owners to remediate or replace the vendor.
  • Foster a good working relationship with the leaders within the organization and promote cooperation and commitment within a team to achieve goals and deliverables
  • Work directly with the Operations Manager on strategic planning and provide thoughtful and innovative insight on improvements
  • Perform ad-hoc tasks as needed
  • What’s on offer :

    Circles.Life provides a great environment and platform for employees to build their career. In this role, you can expect :

  • Unique opportunity to be a part of innovating the telecommunications industry (Circles.Life is the only company of its kind in all of Asia!)
  • Once in a lifetime chance to help shape a brand from the ground up
  • Autonomy in the role and in managing your own portfolio
  • Exposure to the fast-paced world of high-tech start-ups
  • Attractive experience and compensation
  • Working with passionate, smart and driven colleagues in a vibrant environment
  • Requirements / Qualifications :

  • 2+ years experience in negotiations and vendor management
  • Proven track record in process improvement
  • Employee management experience needed & demonstrated teamwork and collaboration in a professional setting.
  • Knowledge of financial indicators including forecasting and budgeting measures
  • Ability to review, draft, negotiate, and manage a range of third-party agreements incl. the ability to advise internal clients on contract interpretation and negotiation strategies;
  • identify and address legal and business risks; ensure compliance with regulatory and internal policy requirements

  • Excellent communication and interpersonal skills with the ability to work with all levels. Excellent communication and presentation skills both verbal and written with ability to effectively communicate and partner with multiple levels of the organization
  • Willing to travel as & when required
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