AWAY Spa Senior Agent
W Hotels
Taipei, Taipei, Taiwan
6天前

Start Your Journey With Us Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head.

Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.

We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less.

W guests soak it in and live each day with a mantra : Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

Purpose of Role

Toensure the Whatever / Whenever promise to all guests during encounters in AwaySpa is well executed by the team.

Act asDepartment Trainer to coordinate, strategize, and execute necessary trainingsto achieve departmental vision.

Responsiblefor the training and development to all Away Spa Talent.

Toassist Away Spa Team Leader to supervise all operation areas.

To assist in dailyoperations where necessary.

Responsibly Description

  • To plan and execute necessary training toensure all Away Spa Talent are
  • able to carry out the W service promise.

  • To update and revamp HID where necessary.
  • To ensure the Agents team provides highcalibre service standards to
  • maximize overall guest experience at the spa.

  • To ensure the Agents team has the servicebasics and operational skills to
  • ensure foundations are met.

  • To ensure the Agents team deliver branddifferentiated experiences to the
  • guest.

  • Toensure the agents team deliver personalized experiences to the guest.
  • Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

    Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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