Business Planning Manager/Senior Manager (Relocate to work in Hong Kong/ Shenzhen)
Taipei, Taiwan

What you'll do?

  • Lead a team to grow Klook's tours & experiences vertical globally
  • Drive commercial success and service level performance for the category
  • Collaborate with regional business development teams to acquire valuable service providers
  • Lead initiatives and work with regional & cross departmental teams to drive product performance such as inventory availability & costs, content, cancellation privilege, instant confirmation etc
  • Build metrics to track service levels as well as merchant standard operating procedures to ensure service quality
  • Work with our tech product team to improve usability of booking processes on Klook's mobile app, website, and other distribution channels.
  • What you'll need?

  • 5 years in the transportation, travel, ecommerce, or tech startup operations
  • Track record of successfully driving cross departmental projects is preferred
  • At least 3 years of team management experience
  • Fluent spoken and written English. Fluent Chinese is a plus.
  • Bachelor's degree or above
  • Eager to work in small team and fast-paced environment
  • A start-up attitude - highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that's not afraid to work independently when required
  • Globally-minded and comfortable working with people from different cultural background and in different time zones
  • What you'll get?

  • An environment that values honesty, transparency and respect with awesome co-workers across Asia
  • The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future
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