Senior Account Manager
RTB House
Taipei, Taiwan

What you will do :

  • manage a portfolio of campaigns for existing clients, maximizing target goals and results;
  • communicate with customers via telephone, messages, or email, in line with company standards and processes;
  • respond to customer requests and inquiries in a professional and timely manner;
  • provide information resources regarding company’s services and products;
  • assist customers in the process of launching ad campaigns;
  • obtain, review and process customer orders;
  • develop and maintain in-depth product knowledge.
  • Requirements :

  • preferably 4-5 and more years of experience of success in driving revenue growth through strategic account planning and management;
  • relevant experience in Customer-facing roles or Customer Service is required;
  • excellent knowledge of Excel / Google spreadsheets, experience with Google Analytics is a plus;
  • strong analytical thinking ability and is able to synthesize qualitative and quantitative data;
  • ability to get things done and communicate effectively in a teamwork environment;
  • detail-oriented with respect for thoroughness;
  • excellent communication skills and fluency in both written and spoken English;
  • familiarity with retargeting and the programmatic world, ideally is experienced in digital campaigns management and optimization;
  • understanding of e-commerce and online advertising markets in Taiwan, China and Hong Kong;
  • experience working in online environments (preferably e-commerce) or in the APAC region.
  • We offer :

  • competitive salary and incentives plan, based on experience and increasing performance;
  • 18 days of annual leave per year;
  • the joy of working and learning in one of the fastest growing sectors in online advertising;
  • a rewarding career in a friendly and inspiring atmosphere;
  • the opportunity to participate in ambitious projects in the growing, international organization.
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