Every year, we welcome thousands of university graduates from every corner of the world to join Microsoft. You bring your aspirations, talent, potential and excitement for the journey ahead.
At Microsoft, our mission is to empower every person and every organization on the planet to achieve more and when you begin your career with us, we empower you through the .
Those hired into the roles listed below are invited to participate in this two-year learning and development experience where you'll build your network, cultivate intentional capabilities and gain perspective into the career opportunities across Microsoft’s many exciting businesses.
We’re a company of learn-it-all’s rather than know-it-alls and our culture is centered around embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.
Does this sound like you? Learn more about our cultural attributes.
Are you ready to join us and create the future? Come as you are, do what you love start your journey with us today!
Customer Facing Technology :
The Customer Facing Technology segment of the business helps customers and partners discover and implement high-value Microsoft solutions that generate rapid, meaningful, and measurable results.
With its global partner network and support infrastructure, Microsoft Services segment of the business enables the successful adoption, deployment, and use of Microsoft solutions and technologies for all customers, from the individual to the enterprise.
Microsoft Services is designed to provide the right scope of services at the right time, including localized support solutions for businesses and consumers around the world.
Typical Customer Facing Technology roles include :
This is where the journey begins by using MS advanced technology to help every customer fully realize their potential through accelerated adoption and productive use of Microsoft products.
You will build strong relationships with MS customers and hear the Voice of Customer on the front line.
You will represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service in regard to finding solutions for technically complex problems identified in Microsoft software products.
Solve highly complex level of problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product line.
1. Customer Issue Resolution & Responsiveness
2. Account enablement and Supportability
3. Effective Communication & Collaboration
4. Training & Readiness
5. Operational Precision