The Site Engagement Manager is responsible for leading and managing a team of Clinical Development Consultants (CDCs; Site Engagement Team) within a defined geography, and for collaborating with business partners to ensure clinical trials / studies across all therapeutic areas are executed in accordance with the scientific objectives, country-
specific clinical trial strategy, timelines, budget, and local requirements. The Site Engagement Manager is accountable for ensuring consistent high quality interactions with, and timely robust performance of, global clinical trial sites and vendors.
The Site Engagement Manager is also responsible for recruitment, training and development of the Site Engagement Team who are responsible for comprehensive site management, inclusive of the delivery of site performance metrics, on time database locks, and inspection readiness.
Additional local responsibilities may be required as needed / appropriate for the local geography.
As the Site Engagement Manager, you will be required but not limited to;
Clinical Investigator Management
Accountable for clinical trial execution within country(ies) of responsibility across all Therapeutic Areas.
Responsible for clinical site qualification and enrollment performance
Ensure on time delivery of database locks within the region / country (ies)
Provide vendor oversight of delegated responsibilities for site monitoring activities of trial within the country (ies);
drive routine discussions with a focus on performance, ensure milestone delivery with quality
Understanding and knowledge of local treatment pathways to support targeted feasibility as required. Input into strategic allocation of trials as required
Engage externally with all appropriate bodies (eg., MoH, ERBs, Pharma Associations) to understand country(ies) Clinical Trial regulatory environment(s) and ensure internal processes and procedures are maintained to reflect and comply with country requirements.
Share with other functions as appropriate
Drive real-time mitigation of issues and appropriate problem solving with proactive approach
Manage Country Business planning and execution (Budget / capacity)
Provide clear direction and align objectives of the Site Engagement Team with strategies for clinical development of portfolio assets
Support flexibility of resources across therapeutic areas and geography (ies) while aligning to deliver on company priorities
Responsible for development and implementation of applicable site risk plans to ensure delivery of clinical trial enrollment commitments and database locks
Drive a culture of high quality and inspection readiness
Continuous monitoring of the performance / productivity of Site Engagement Team and identification of opportunities for improvement.
Ensure implementation of affiliate and regional initiatives and shared learning as appropriate.
Enable a culture of continuous improvement focused on outcomes, efficiency gains, and individual accountability
Engage in the external clinical development community to influence external improvements, and drive the incorporation of external learnings into internal improvement efforts
Seek opportunities to identify and apply innovative ideas and / or approaches within country (ies) of responsibility
People Management and Development
Effectively manage and coordinate an agile organization that continuously adapts to meet the needs of a changing portfolio
Manage a diverse organization that fosters inclusion and innovation
Coach CDCs to develop appropriate strategies to ensure positive customer experiences
Establish performance plans, monitor and evaluate the performance of the CDCs
Attract, develop and retain top talent in the Site Engagement organisation
At Lilly, we are in the early phases of a prolonged period of volume driven growth for the company. We have and will be launching several new molecules in the next couple of years.
Our most recent launches position us in some of the most promising classes in biopharma, and we have a world-class go-to-
market capability. Lilly is well positioned for the coming years to reach more people who can benefit from our medicines.
At the heart of Lilly's operations are our core values for more than 140 years Excellence, Integrity and Respect for People.
Our values are reflected in business practices that include strong governance principles, the ethical development of medicines, transparency and ethical product promotion.
Eli Lilly has received recognition from several distinguished organizations, as example :
Catalyst Award, for our innovative Employee Journeys and People Strategy
Corporate Knights, Global 100 Most Sustainable Corporations in the World
Ethisphere, World's Most Ethical Companies 2019 3rd year in a row
Forbes, America's Best Employers for Diversity
About Lilly Taiwan
Lilly Taiwan was established more than 50 year ago and we are represented in several major Therapeutic areas like Diabetes, Oncology, Bone Muscle Joint, CNS, Pain and Autoimmune.
Lilly Taiwan acts to ensure people are welcomed, valued, respected and heard. You will participate best-in-class launch capabilities with relentless execution and speed, collaborate with diverse people and teams.
If you are motivated by helping others to succeed and partnering within a cross-functional team, Join us.
Bachelor’s degree or equivalent work experience in a scientific field or health-related field
5 years’ experience in Clinical Trials / Development and good working knowledge of Good Clinical Practice
Demonstrated leadership skills with ability to influence, achieve results through others and lead across the business.
Please apply with your English CV to
Additional Skills / Preferences
Strong communication (both verbal and written) and language skills ability to provide coaching to employees and communicate effectively up and down in the organization
Demonstrated supervisory skills
Strong organisational / planning skills
Fluent in English
Strong knowledge in country regulatory guidelines / requirements.
Strong interpersonal skills
Demonstrated decision-making ability
Ability to develop and apply creative solutions
Experience in working cross-culturally and with virtual teams