Customer Engineer, Public Sector, Google Cloud
Google
Taipei, Taiwan
1天前

When leading companies choose Google Cloud it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative.

You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

The Google Cloud Platform team helps customers transform and evolve their business through the use of Google’s global network, web-scale data centers, and software infrastructure.

As part of an entrepreneurial team in this rapidly growing business, you will help shape the future of businesses of all sizes use technology to connect with customers, employees, and partners.

As a Customer Engineer, you will work hand-in-hand with the Sales team to introduce Google Cloud to our customers. You will help prospective, existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, and problem-solve any potential technical roadblocks.

Google Cloud helps millions of employees and organizations empower their employees, serve their customers, and build what’s next for their business all with technology built in the cloud.

Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware.

And our teams are dedicated to helping our customers and developers see the benefits of our technology come to life.

Responsibilities

  • Challenge and inspire customers and peers to solve difficult problems with ambitious and novel solutions leveraging a sophisticated set of technical competences.
  • Identify and qualify business opportunities, identify key customer technical objections, and develop a strategy to resolve technical blockers.
  • Manage the technical relationship with Google’s customers, including managing product and solution briefings, proof-of-concept work, and the coordination of additional technical resources.
  • Work hands-on with customers to demonstrate and prototype Google Cloud product integrations in customer / partner environments.
  • Recommend migration strategies, enterprise architectures, migration tools, and cloud infrastructure required to successfully implement a complete solution using best practices on Google Cloud.
  • Minimum qualifications :

  • Bachelor's degree in Engineering, Computer Science, a related technical field, or equivalent practical experience.
  • Experience as a technical sales engineer in a cloud computing environment or equivalent experience in a customer-facing role.
  • Preferred qualifications :

  • Experience in the Taiwan Public Sector (Federal, Local) or Healthcare market as a pre-sales engineer.
  • Experience in building solutions using SaaS, PaaS and / or IaaS technologies.
  • Understanding of Big Data landscape and Business Intelligence technologies.
  • Demonstrated ability to speak about PaaS and IaaS and perform basic technical qualifications.
  • Ability to engage with both developer audiences as well as C-level IT and business leaders.
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