Customer Service Officer
Arrow Electronics
Zhonghe Dist., New Taipei City, Taiwan
  • Position : * Customer Service Officer *Job Description : * *What You’ll Be Doing Responsible for the Order to Invoice Process including : order entry & maintenance & follow up;
  • inbound customer order management, shipping arrangement & related documents. Payment follow up.* Provide expertise on internal and external customer service, and have close collaboration with Field Sales, Inside Sales (IS), Quote Specialist / Marketing, Warehouse and Logistics* Support Sales team with direct customer contact following the demand planning and quality assurance processes.

  • Responsible for overall customer management as well as handling customer returns, resolving customers’ enquiries, etc.* Closely collaborate with Field Sales to maintain inventory at optimized level.
  • Assist Inside Sales to complete process from quotation to ordering.* Implement other tasks assigned by supervisor and support other necessary projects*What We Are Looking For Minimum 1 years of customer service or order management related experience, similar industry background is highly preferred.
  • Customer-oriented and good teamwork* High level of ownership and accountability for assigned tasks.* Ability to respond rapidly and professionally to the demand of a high pressure commercial environment.
  • Willing to work in a challenging and multicultural environment.* Good at English written*What’s In It For You*At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job.
  • That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

  • About Arrow Arrow Electronics*, Inc. (NYSE : ARW), an award-winning Fortune 102 and one of Fortune Magazine’s Most Admired Companies.
  • Arrow guides innovation forward for over 180,000 leading technology manufacturers and service providers. With 2020 sales of USD $28.

    67 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible.

    Learn more at (http : / / / ).Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen.

    Learn more at https : / / / (https : / / / ?url https%3A%2F%2Fwww. %2Bwv3mVoVSigp4LGjuJ882N2ybhy9ctYJfa%2BgseO7Eh0%3D&reserved 0).

    For more job opportunities, please visit https : / / / us / en (https : / / / ?url giKY1P3iJk7VCmPuiKRle6zqX9aEtJaAqveFcdo5dfQ%3D&reserved 0).

  • Location : * TW-Taipei, Taiwan (Jian-Yi Rd) *Time Type : * Full time *Job Category : * Business Support
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