Sales Manager 客戶服務部經理, SME
Edenred
Taiwan , Taipei
6天前

Edenred is a leading digital platform for services and payments and the everyday companion for people at work, connecting over 50 million users and 2 million partner merchants in 46 countries via roughly 900,000 corporate clients.

Edenred offers specific-purpose payment solutions for food (such as meal benefits), incentives(such as gift cards, employee engagement platforms), mobility (such as multi-energy, maintenance, toll, parking and commuter solutions) and corporate payments (such as virtual cards).

True to the Group’s purpose, Enrich connections. For good. , these solutions enhance users’ well-being and purchasing power.

They improve companies’ attractiveness and efficiency, and vitalize the employment market and the local economy. They also foster access to healthier food, more environmentally friendly products and softer mobility.

Edenred’s 10,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day.

In 2021, thanks to its global technology assets, the Group managed close to €30 billion in business volume, primarily carried out via mobile applications, online platforms and cards.

Edenred is listed on the Euronext Paris stock exchange and included in the following indices : CACNext 20, CAC Large 60, Euronext 100, FTSE4Good and MSCI Europe.

工作內容 :

1.負責電訪行銷活動產生的潛在客戶名單 透過介紹平台及產品促成潛在客戶成為新客戶

2.利用電話或郵件方式 持續追蹤 經營並維護既有的客戶

3.建立 記錄 維護顧客資料 如 聯繫記錄 顧客反應 帳務及訂購記錄

4.提供來電客戶諮詢服務 產品解說 並適時進行產品推廣及行銷

5.顧客問題反應及處理

6.純內勤業務 以電話方式進行推廣銷售

7. 電商後台訂單處理 前台商品上架 價格維護

8. 粉絲頁客服問題回覆

條件要求 :

  • 文書處理能力
  • 親切 / 良好的溝通協調能力
  • 熟悉Microsoft office
  • 進階Excel能力 Power BI 熟悉Salesforce 尤佳
  • 中文 - 精通
  • 英文 - 中等
  • 报告这项工作
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