Manager, Business Planning & Operations, Taiwan
Taipei, TAIWAN, TW

Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive.

Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second.

The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere.

As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace.

We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together , let's transform the way the world pays.

Job Description and Responsibilities

Team Summary

The Business Planning & Operations Manager of Taiwan, will be working closely with Market General Manager, Senior Leaders, and cross functional teams :

  • Support the continuing operations of Taiwan, including business planning and strategy execution
  • Collaborate with sales and matrixed functions to achieve business objectives,
  • Drive business performance by raising productivity and performance standards through tools such as KPI design and scorecards
  • End-to-end VIK (Value-In-Kind) project lifecycle management
  • What Manager, Business Planning & Operations does at Visa :

  • Support Taiwan Leaders in business planning, strategy development, and ongoing management system to ensure the strategic and business goals of Visa are executed flawlessly including VIK planning and execution
  • Develop and monitor Taiwan, functional and market scorecardsActive collaboration with stakeholders to develop and establish Taiwan scorecard targets and track the monthly progressQuarterly scorecard (overall Taiwan and by AE) reviews to report progress and reflect any potential issues / opportunities
  • Work with other Taiwan leaders to develop strategic roadmap to improve business performance and client experience, develop business cases and provide ongoing support as needed, including special program and project management
  • Facilitate financial targets / goals through effective tracking and support of functional business units, including workforce / location planning, budget management and KPI monitoring, operational and process improvements
  • Interface between Taiwan to Greater China for any corporate priorities
  • Being the single focal to interact with AP Sales Excellent Team for reports submission and cascading critical information to market.
  • Work with cross-functional teams to ensure highest internal audit ratings. Lead cross-functional / geographic process improvement initiatives
  • Why this is important to Visa

    The market BPO role is critical to Taiwan business planning and strategy execution. The role has a positive impact on our market business, our stakeholders and our community.

    We need the expertise to collaborate with sales and matrixed functions to drive business objectives effectively.

    Projects you will be a part of :

  • Support Taiwan business strategy implementation
  • Develop and monitor functional and market scorecards
  • Lead cross-functional / geographic process improvement initiatives
  • What you will need :

  • Strong communication and cross functional collaboration skills
  • High level of commercial acumen with finance related knowledge
  • Capable of handling complexity and ambiguity
  • Demonstrates sound judgment in business recommendations and decision making
  • Ability to build strong stakeholder relationships in a complex, matrix organization
  • Ability to collaborate across cultures and influence stakeholders without authority
  • What will also help :

  • At least 8 years’ experience in strategy, planning, and business case development
  • Significant commercial experience across a range of markets and / or functions preferred within a complex matrix organization
  • Solid understanding of the electronic payments industry, its products, services and technologies
  • Knowledge of Visa’s business, people and processes
  • Project management experience or data analytics experience preferred
  • Additional Information

    Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

    Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.


    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    通過點擊“繼續”,我允許neuvoo同意處理我的數據並向我發送電子郵件提醒,詳見neuvoo的 隱私政策 。我可以隨時撤回我的同意或退訂。