Global Server u0026amp; Infrastructure Systems Quality Engineering Director
Taipei, Taiwan

Key Responsibilities

  • Responsible for team representing the Voice of the Customer (VOC) into the program Core Teams using quality assurance protocols / methodologies to leverage data, feedback / insights, etc to drive designs, discussions, and decisions.
  • Team that performs data analysis and identify trends in product performance in the field and lead issue resolution to corrective actions (CLCA) and continual product / process improvement
  • Establish relationship with Suppliers / ODM to partner on quality assurance through product lifecycle (RFQ, Captures, RMA, etc)
  • Ensure compliance to in-house and external specifications and standards (Behavioral Specs, ISO, etc)
  • Essential Requirements

  • Advanced understanding of technologies used in disciplines managed (Rack, Tower, Modular Servers and sub-systems such as Storage, Comms, Power, Systems Management, etc.)
  • Advanced understanding of end-to-end development model including marketing, engineering, manufacturing (for hardware) and procurement processes

    Understanding of six sigma and BPI processes and tools statistics and forecasting methodologies

    Proven track record of executive presence and influence

    At least 5-10 years of global people management and inspirational leadership experience

    Customer experience and interaction skills

    Typically 15+ years of relevant experience or equivalent combination of education and work experience

    Typically requires 7+ years diversified leadership, planning, communication, organization and people motivation skill (or equivalent experience)

    Desirable Requirements

    Strong English Communication (verbal and written)

    Ability to build professional network across global design centers at executive levels

    Experience with customer facing teams like sales and support


    We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities all to create a compelling and rewarding work environment.

    If you can enhance our technical quality assurance protocols and methods, this is your opportunity to develop with Dell.

    Closing date : NA

    Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

    All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and / or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

    Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

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